Overview
Responsible for defining, organizing, executing, managing, and continuously improving operational processes to enable the effective delivery of services. Focuses on reducing operational risks, enhancing operational efficiency, and driving cost savings.
The role often operates within a complex and integrated environment, requiring regular interaction with internal and external stakeholders, business partners, and solution delivery teams to ensure seamless workflow and service excellence.
Key responsibilities may include process execution requiring specialized knowledge, exception management, process improvement initiatives, reporting, monitoring, and operational controls to support business objectives and continuous improvement.
Responsibilities
- Provide detailed and comprehensive Lending support/expertise to a specific area of the business by taking on responsibility for tasks of an organisational, process or operational nature.
- Responsible for all mid-office lending activities in (complex/non-standard) domestic & international bilateral and syndicated credit facilities.
- Determination, registration and monitoring of transactions, including in agent role, in applicable risk monitoring and reporting systems.
- Perform check on drawdown & payment requests, monitoring of credit limits, outstanding and availability under the credit agreements.
- Determines and instructs applicable funding needs for involved transaction.
- Communicates in all aspects to internal and external clients and stakeholders.
- Liaison with front office and risk management to advise and structure tailor made transactions.
- Understands all relevant operations aspects of these transactions related to the Risk, Finance, Payments and Financial markets function.
- Responsible for developing and implementing the most efficient operational processes for tailor made deals, in cooperation with the Front Office and Risk Management.
- Participates in interdepartmental projects and executes tasks like drawing up test plans and participation in development and test path of the applicable Lending system.
- Monthly reporting of suspense and Reverse GST Reconciliation and any other control reporting.
- Regulatory reporting of TBGS and MAS610 H Form
Requirements:
- A Diploma/Degree in Business Administration, preferably major in Banking & Finance with at least 2 years work experience in the banking industry
- Well-versed in lending middle office operations as well as familiar with the related front to end workflows essential
- Strong background knowledge of Facility Agreements and demonstrated ability to integrate terms into specific system conditions
- Background in the administration of lending Financial Covenants
- Strong analytical and problem-solving skills essential
- Strong finance & accounting background with hands-on experiences advantageous.
- LOANIQ system knowledge preferred
- Knowledge in SWIFT payment process would be advantageous
What We Offer
At ING, you’ll be part of an organisation that empowers people — in life and in business. You can expect:
A supportive, inclusive and international work culture.
Opportunities to grow your expertise across credit, products and client coverage.
Access to learning platforms, coaching and skill‑building resources.
A team that values curiosity, initiative and diverse perspectives.
How to Apply
Click the Apply button on our official ING careers site and submit your application through Workday.
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About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
