Deal Desk Analyst

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

The Deal Desk Analyst plays a key role in ensuring our deal structuring and quoting process runs efficiently, compliantly, and in alignment with company policy. This role focuses on operational deal execution, supporting sales with accurate quotes, and maintaining strong governance standards. The Analyst is responsible for day-to-day quote execution, standard exceptions, and operational excellence across assigned regions.

• Quote Execution & Support
   

  • Provide regional quote creation and modification aligned with established pricing rules, discount policy, and approval matrix.
     

  • Manage day-to-day requests from Account Executives and Sales Operations related to quotes, product configurations, pricing, and standard contractual terms.
     

• Operational Compliance
   

  • Ensure all quotes and transactions comply with company accounting policies, and internal controls.
     

  • Maintain accuracy and completeness of deal documentation.
     

• Exception Handling
   

  • Process standard exceptions within set thresholds.
     

  • Escalate complex or out-of-policy requests to the appropriate approval channels.
     

• Sales & Cross-Functional Collaboration
   

  • Partner with Legal, Revenue Operations, and Finance to ensure alignment on billing, terms, and subscription changes.
     

  • Act as a first point of contact for sales regarding quoting processes, system use, and policy adherence.
     

• Enablement & Process Improvement
   

  • Deliver onboarding and process training for new sales hires.
     

  • Provide feedback to Operations teams on tooling and process improvements.
     

  • Act as a triage point for system issues, logging and escalating to the appropriate support team.

• Responding to RFP and manage vendor onboarding

• Bachelor’s degree in Business, Finance, Mathematics, Statistics, or a related analytical field.
   

• 3+ years’ experience in Deal Desk, Order Management, Finance Operations, or Sales Operations.
   

• Understanding of financial governance and compliance in a SaaS/software environment.
   

• Strong problem-solving skills and ability to work independently in a fast-paced, high-growth environment.
   

• Excellent communication skills (English required; other languages a plus).
   

• Proficiency with Salesforce, CPQ tools, and Zendesk preferred.

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.

As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.

We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. 

OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and  includes a thriving, worldwide community of remote employees.

Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. 

Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. 

Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.

What do we have to offer you?

• A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

• Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.

• A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.

OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.