Data Centre Operations Support

•     Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems

•     Conduct regular environmental monitoring checks (temperature, humidity, water leakage)

•     Coordinate with vendors and teams for infrastructure issue resolution

•     Support facility maintenance activities and equipment installations

•     Maintain cable management and facility organisation

•     Ensure facility cleanliness and operational readiness

•     Monitor and manage access control systems and CCTV operations

•     Handle visitor management and escort duties

•     Maintain security logs and access records

•     Ensure compliance with physical security policies

•     Report security incidents and anomalies

•     Monitor IT systems health and performance

•     Perform basic troubleshooting and system administration tasks

•     Support backup operations and disaster recovery procedures

•     Process service requests and support incident management

•     Assist with change management activities

•     Monitor security alerts and perform basic security checks

•     Support user access management

•     Documentation & Reporting:

•     Maintain facility layout and infrastructure records

•     Update system and operational documentation

•     Track IT and infrastructure assets

•     Log activities and incidents

•     Generate regular operational reports

•     Keep maintenance records current

Qualifications

•     Diploma/Degree in IT, Facilities Management, or related field

•      Experience in IT operations or data centre operations

•     Understanding of infrastructure systems and IT operations

•     Knowledge of security principles and compliance requirements

•     Strong problem-solving and analytical skills

•     Excellent communication and coordination abilities

•     Ability to work in shifts or respond to emergencies when required

•     ITIL Foundation

•     Data Centre Operations certification

•     Basic IT infrastructure certifications

•     Security awareness certification