About Plaud Inc.
Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full SOC 2, HIPAA, GDPR, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
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Why You Should Join Us
Plaud AI is building the next generation of intelligence infrastructure and interface to capture, extract, and utilize intelligence from what you say, hear, see, and think.
Shape the future of human-AI interaction within a fast-growing AI/Tech company.
Gain hands-on experience with AI for Prosumer tools and help drive our global expansion.
Collaborate with passionate innovators who value innovation, collaboration, and customer success.
Thrive in a culture that champions continuous learning, rapid growth, and career acceleration.
Market-competitive compensation, global exposure, and a creativity-driven workplace.
What You Will Do
Build a quantitative evaluation framework to assess AI model performance (speech-to-text, summarization) and cost, providing data-driven input for AI strategy.
Apply NLP techniques and Python tools to analyze unstructured data (user feedback, transcripts), extracting user tags and key topics for actionable insights.
Measure and analyze AI functionality adoption, user satisfaction, and task success rates, linking model performance metrics with business and user experience outcomes.
Collaborate with product and operations teams to translate insights into strategic recommendations and improvements.
Take ownership of AI analytics initiatives, driving data-informed decisions that balance technical performance and business impact.
Minimum Qualifications
Bachelor’s degree in Computer Science, Statistics, Data Science, or related fields.
2–3 years of experience in AI product analytics, NLP applications, or related roles.
Strong Python skills and familiarity with NLP libraries (e.g., NLTK, SpaCy, Transformers).
Experience designing experiments and building dashboards for AI performance evaluation.
Ability to connect technical model metrics with user experience and business outcomes.
Preferred Qualifications
Prior experience in AI-driven tech companies.
Hands-on experience building AI performance-cost-user experience evaluation systems.
Strong understanding of NLP for text analysis, topic extraction, and tagging.
Ability to communicate insights effectively to non-technical stakeholders.
Strong curiosity and problem-solving mindset for AI strategy.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
