Own commercial and revenue operations for a Cards & Payments division. Build deal-sizing, pricing, margin, quota, commission, forecasting, and revenue-reconciliation frameworks. Manage CRM data quality, executive dashboards, and business reviews while identifying revenue leakage and performance gaps. Lead Project Everest across Commercial, Finance, Product, Compliance, and Operations, ensuring product readiness, onboarding, revenue recognition, and settlement performance.
About the Role
Help shape the commercial growth of our Cards & Payments division. You will connect commercial strategy with operational execution—building profitable deals, strengthening revenue visibility, and turning complex processing data into clear business decisions.
Working closely with Commercial, Finance, Product, Compliance, and Operations, you will own the frameworks that keep our pipeline accurate, targets meaningful, and revenue aligned with actual performance. A key priority will be driving the rollout of Project Everest, bringing teams together to deliver this strategic initiative.
What You Will Do- Develop data-backed deal-sizing and pricing models across card issuing and international payments, establish margin thresholds, and coordinate approvals with Finance, Risk, Legal, and Compliance.
- Reconcile processing revenue against contracted business and settlement volumes, identify revenue leakage and performance gaps, and partner with Finance and Operations to resolve discrepancies.
- Design quarterly and annual sales quotas for Business Development Managers, and manage commission calculations tied to verified, realized revenue.
- Own the division’s HubSpot or Salesforce setup, improve pipeline quality, and build reliable forecasts with clear visibility into deal progression and conversion.
- Deliver executive dashboards and monthly business reviews that translate take rate, net revenue, active merchant count, and pipeline performance into actionable insights.
- Lead the rollout of Project Everest and align Commercial, Finance, Product, Compliance, and Operations on product readiness, onboarding timelines, revenue recognition, and settlement performance.
- At least 6 years of experience in business management, revenue operations, commercial strategy, or sales operations within fintech, banking, cards, or payments.
- Strong commercial and financial judgment, with proven experience sizing deals, developing pricing frameworks, and assessing product and merchant profitability.
- Experience translating processing and settlement data into accurate revenue forecasts, reconciling actual performance, and identifying opportunities to reduce revenue leakage.
- A track record of designing sales targets and managing incentive plans that reward realized revenue and support sustainable business growth.
- Hands-on proficiency in HubSpot or Salesforce, alongside advanced Excel or Google Sheets skills, with the ability to build clear dashboards and compelling executive reports.
- Strong stakeholder management and project delivery skills, with a proactive approach to solving problems and aligning teams from planning through rollout.
StraitsX Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage enterprise merchants and POS platforms throughout onboarding, implementation, terminal provisioning, launch, and ongoing support. Coordinate KYC/KYB, payment enablement, terminal lifecycle operations, testing, and go-live readiness. Troubleshoot POS, hardware, connectivity, integration, API, and payment issues, escalating appropriately across teams. Maintain operational records, develop troubleshooting documentation, identify support trends, and provide product feedback. Partner with Sales and Account Management on retention, adoption, and expansion.
Top Skills:
JIRALookerPayment ApisPos TerminalsPostmanSalesforceSdksWebhooksZendesk
Artificial Intelligence • Software • Generative AI
Participate in paid, recorded conversations with customer success professionals to help train and evaluate AI systems. Discuss onboarding, implementation, product adoption, account health, renewals, expansion, and challenging account scenarios. Explain and defend account strategies, challenge recommendations, and articulate customer-business tradeoffs using fictional or anonymized examples. Participants need strong spoken communication, customer success experience, reliable internet, a clear microphone, and a webcam.
Top Skills:
MicrophoneReliable InternetWebcam
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Manage high-value institutional customer relationships across APAC, serving as a strategic advisor and driving product adoption, renewals, expansions, and retention. Develop success plans, monitor customer health and usage data, conduct business reviews, guide onboarding, identify risks, and translate client feedback into product improvements. Collaborate with Sales, Engineering, Product, Support, and Solutions Engineering teams to deliver customer outcomes.
Top Skills:
CryptocurrencyDigital Asset CustodyDigital AssetsStablecoinsStakingTrading
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.



