At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
JOB SUMMARY:
The primary responsibility of the agent is to assist and provide excellent service to our customers by answering customer queries and product-related concerns.
MINIMUM REQUIREMENTS:
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18 years old and above
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At least Senior High School graduate
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IT fresh graduates are also welcome to apply
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with at least 6 months of BPO-related industry experience
PREFERRED REQUIREMENTS:
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Above average oral and written English Communication skills
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High attention to detail and accuracy
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Passionate and with integrity towards work
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Ability to use MS Office or Google Suite application
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Amenable to Work On-site
What We Do
At Probe CX, we help our clients become modern digital organisations.
With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations.
In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable.
Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
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