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Job Requisition ID #
24WD82049
Position Overview:
Autodesk is looking for a Customer Financial Services (CFS) Analyst based in Japan. Reporting to the Senior Manager of APAC Customer Financial Services based in Singapore, you will be involved in quote to collect process of Autodesk. Primary job responsibilities include
Responsibilities:
- Manages a portfolio of assigned accounts for Japan and other assigned region whose payments to the Company are past due
- Contacts past-due accounts for Japan (and other assigned region) to arrange for payments while preserving the Company’s business relationship with the account. Investigates and analyses credit risks, using available internet and credit agency tools and information
- Determines the credit worthiness of customers and potential customers desiring to purchase the Company products and services based upon evaluation of financial condition / ability to pay for such purchase
- Work with dissatisfied customers to identify the nature of the problem relating to the Company’s products and/or services and with Company Operations to arrange for appropriate technical staff support to address/rectify the issue. Team with the relevant internal teams/departments to resolve the customer issue and secure customer payment
- Provide ongoing updates of client contact / client commitments discuss negotiating strategy / possible alternatives, review performance to date against the Company’s standard metrics
Required Experience:
- Minimum 2 years of working experience in the following area:
- Accounts Receivables Management
- Credit and Collections
- Finance
- Customer Support Services
Minimum Qualifications:
- Degree (Bachelor or above)
- High Proficiency in Japanese is a must. Japanese Native preferred
- High proficiency in written/spoken English
- Proficient in MS Office. Knowledge of enterprise system (e.g. SAP, S/4, SFDC) an advantage
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
What We Do
Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything.
Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D.
We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife.
We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.
Why Work With Us
Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife.
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