Vertiv is seeking to recruit an ambitious and motivated Contract Management Specialist to join its Commercial Department. This is a hands-on, execution-focused role centred on the identification, preparation, and recovery of Change Orders across a portfolio of live projects, as well as the management of customer-side disputes and claims. The successful candidate will assist project delivery teams, providing day-to-day commercial and contractual support to Project Managers throughout the execution phase.
Ideally with experience in the Electrical and/or Mechanical construction sector, the Contract Management Specialist will report to the Commercial Manager and Commercial Director. The successful candidate will hold a degree in a relevant subject, demonstrate strong contractual awareness, possess excellent oral and written communication skills and will eventually be responsible to build a local team of contract management specialists to support the function.
Responsibilities
Change Order Management
- Early identification of change events, scope variations, and deviations from the contracted scope of works across assigned projects
- Assisting with the preparation and substantiation of Change Order submissions including full commercial, and quantum justification
- Ensuring timely notification of all change events in accordance with contractual notice requirements — protecting entitlement at all times
- Maintaining accurate Change Order registers and trackers, providing regular status updates to project teams and senior management
- Following Change Orders through to agreement and recovery, including negotiation with clients and resolution of any valuation disagreements
- Supporting Project Managers with the commercial assessment of client instructions, drawing revisions, and scope changes to determine Change Order entitlement
- Preparing and submitting extension of time applications where programme impact arises from change events
Project Team Support
- Acting as the primary commercial point of contact for Project Managers on all Change Order and claims-related matters during project execution
- Providing day-to-day guidance to project teams on contractual notification requirements, entitlement positions, and commercial risk exposure
- Assisting Project Managers in understanding key contractual obligations, timelines, and mechanisms relevant to variations and claims
- Working closely with planning teams to establish programme impact and cause-and-effect narratives to support time-related claims
- Supporting monthly valuation and payment application preparation, ensuring all approved Change Orders are properly captured and valued
- Contributing to project commercial reviews and providing clear reporting on Change Order status, values, and recovery rates
Customer Disputes & Claims
- Managing and responding to customer-side disputes, back-charges, and contra-charges with detailed technical and commercial analysis
- Preparing robust written responses to client claims, clearly setting out the company's contractual position
- Defending against unjust charges by building comprehensive evidence packages including contemporaneous records, correspondence, and programme data
- Liaising directly with clients to negotiate resolution of disputed matters in a professional and collaborative manner
- Supporting the preparation and prosecution of formal claims where amicable resolution cannot be achieved
- Maintaining detailed records and audit trails to support the company's position in any disputed matters
Requirements:
The successful candidate will be expected to possess the following:
- Minimum 3–5 years' experience in a commercial, contract management, or quantity surveying role within a Construction/Engineering business, preferably with Mechanical and/or Electrical project experience
- Degree-level education in Quantity Surveying, Construction Law, Engineering, Commercial Management, or a related discipline
- Demonstrable experience in the preparation and recovery of Change Orders / variations on construction or engineering projects
- Experience in handling customer disputes, back-charges, or claims
- Strong understanding of contractual notification requirements and their practical application
- Self-motivated with an ability to work independently and build strong working relationships across multidisciplinary project teams
- Excellent negotiation and influencing skills
- Strong analytical and problem-solving abilities with a high level of accuracy and attention to detail
- Excellent oral and written communication skills — capable of preparing clear, well-structured contractual correspondence
- Functional working knowledge of ERP systems and document management tools
- Proficient IT skills including Microsoft Office Suite
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
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About UsThe successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]
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