Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
We are looking for a meticulous and analytical CLM Reconciliation Analyst to join our team. This role is pivotal in ensuring the accuracy and completeness of contract data across the Opportunity-to-Order (O2O) lifecycle. You will play a key role in resolving activation issues for product-attached orders and supporting the consolidation and cleansing of anchor contracts for strategic clients.
Key Responsibilities:
Contract Reconciliation & Validation
- Reconcile contract header and line-item details (e.g., Start/End Dates, SLAs, Bill-of-material).
- Ensure accurate attachment of contract items, especially for software and subscription components.
- Maintain data integrity across CLM systems and related platforms.
Order Activation Monitoring
- Track and resolve issues related to inactivated product-attached orders (SAW).
- Coordinate with delivery, fulfilment, and logistics teams to ensure timely activation.
- Escalate and follow up on delays impacting operational support and renewals.
Anchor Contract Consolidation
- Support the creation and maintenance of anchor contracts for top-tier clients.
- Perform cleansing and validation of install-base and bill of materials (hardware, software, subscriptions).
- Ensure completeness and consistency across new and existing contracts.
Process Optimization & Reporting
- Identify root causes of recurring reconciliation issues and propose improvements.
- Develop and maintain documentation for reconciliation processes.
- Provide regular reporting and insights to stakeholders on contract health and activation status.
Qualifications:
- Bachelor’s degree in Business, Information Systems, or a related field.
- Knowledge of major IT vendors product/services SKU eg Cisco, F5, Palo Alto, Checkpoint will be useful.
- 3+ years of experience in contract management, order operations, or business analysis, asset management.
- Proficient in Excel and familiar with ERP/CRM systems e.g., SAP.
- Excellent attention to detail and analytical skills.
- Strong communication and stakeholder engagement abilities.
Preferred Skills:
- Experience with SaaS/subscription-based contracts.
- Excel, Power BI, etc.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
