The role involves processing health policy transactions, preparing correspondence, overseeing staff work, and improving departmental processes.
The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. You will be part of the Health Policy Servicing team which handles policy servicing transactions of our IncomeShield plans. You will report to the manager of Policy Servicing team and your key responsibilities include:
- Perform health policy servicing transactions such as Change of plan type; Termination; Change payer; Change payment method, within the expected turnaround time
- Prepare Letters after performing the above transactions
- Conduct check on work done by staff on a regular basis
- Take on projects (within the department or cross department) to improve processes so as to improve process effectiveness and efficiency
- Support in company-wide initiatives such as reviewing of letters, work instructions, forms, system enhancements
Qualifications
- Possess a Degree/Diploma or equivalent
- Experience in the life and/or health insurance industry with its relevant insurance qualifications will be advantageous
- Familiar with the business environment and industry practices of insurance intermediaries on individual life or health
- Able to work under tight timeline and pressure
- Creative problem solving skills coupled with an eye for detail
- Excellent communication and people skills
- Works well in a team
- Able to work extra hours when required
- Able to multi-task and handle various concurrent projects
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
Similar Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Senior Partner Marketing Manager will develop and execute partner marketing strategies in the APAC region, focusing on B2B and B2B2C campaigns. Responsibilities include collaborating with partners on marketing initiatives, content creation, analyzing campaign performance, and traveling for partnership engagements.
Top Skills:
Apple MacosBlockchainDigital CurrencyFintechGenerative Ai ModelsGoogle SuiteSlackWeb3
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Lead Customer Success Manager drives value realization and retention for complex enterprise customers, ensuring predictable renewals and consumption outcomes while aligning Dynatrace capabilities with customer priorities.
Top Skills:
AWSAzureGCPSaaS
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Technical Account Manager acts as a technical expert post-launch, troubleshooting issues, providing technical services, conducting reviews, and advocating product adoption to enhance merchant strategies.
Top Skills:
AspC#C++HTMLJavaJavaScriptJSONLinux/UnixPHPPythonRest ApiSQLTcp/IpWeb Service
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
