The Consulting Manager will lead consulting teams, ensure quality control in consulting processes, support sales, oversee project handovers, and enhance concepts based on technological advancements.
What we offer:
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:This is What You Will do in This Role:- Ensure all Consulting staff have the appropriate training and tools to perform their work to the highest possible standard and support them as needed through the stages of the consulting process.
- Manage team of consultants and their allocation of tasks and workload to ensure work meets customer deadlines with a high level of quality and accuracy.
- Ensure all appropriate steps of the consulting process are covered off adequately for all opportunities including:
- Auditing existing operations to understand their current and future challenges
- Analysis of customer data to establish design level and identify opportunities.
- Developing design levels and documentation to capture solution requirements
- Review of RFP/tender documentation
- Identifying suitable solution concepts to meet customer needs and develop models to evaluate options.
- Identifying and developing preferred options that best meet the customer’s requirements and are within our capabilities to deliver.
- Overseeing use of simulation tools to validate solutions and test sensitivities
- Assist Sales team members to guide customers through the solution development process and help build strong customer relationships and company credibility.
- Assist sales with the preparation and delivery of customer presentations.
- Facilitate a smooth handover of new projects from sales to operations
- Constantly improve the concepts and designs used in order to take advantage of technological advantages.
- Lead local development activities in terms of concept development.
- Ensure all concepts are as competitive as possible, whilst maintaining technical integrity.
- Ensure compliance with relevant ISO procedures.
- Prepare or assist in preparation of proposals / tender submissions / presentations.
- Further develop and improve the concepting infrastructure.
- Hire, train, retain and develop new team members
- Keep abreast of Dematic of Dematic products, solutions and software and those of our competitors
- Exercise sound commercial judgment
- Liaise internally with the regional and international Dematic systems Sales and Sales Support teams
Any tasks responsibly assigned by management.
- Tertiary qualifications in an engineering or scientific discipline.
- Industry, product and application knowledge in Logistics and/or application of Automation
- Strong analytical and numerical skills with the ability to analyse and interpret
- Ability to logically solve problems, think laterally, demonstrate initiative, and to be flexible and resourceful in the face of challenging situations.
- Excellent verbal and written communication skills, with the ability to understand and explain technical concepts and solutions.
- Ability to engage and influence customer stakeholders up to General Management Level, with strong customer focus and relationship skills
- Understanding OH&S requirements.
- Strong understanding of financial outcomes and ability to meet critical deadlines.
- Ability to interact and liaise with all team members
- Strong experience in concept development and understanding of equipment capabilities
- Skilled in the use of MS Office suite
- Ability to understand and explain technical concepts and solutions
- Experience in managing a consultative selling process
- Strong commercial acumen and good negotiation skills
Top Skills
MS Office
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