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What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
The Member Engagement and Support team is a client facing group providing support services to members of TU and ensuring a positive member experience. As part of the team, this role will be focused on providing excellent customer support and ensuring client satisfaction. This role will also be responsible for collaborating with other departments to ensure a seamless member experience.
What You'll Bring:
- Master’s degree or Bachelor’s degree in Statistics, Mathematics, Business, Finance, Economics, or equivalent
- 5 or more years of relevant work experience. Experience in scorecard development, credit risk modeling and machine learning techniques is preferred.
- In depth knowledge of consumer credit reporting and analytical software and techniques. Experience in designing and implementing statistical and data simulation platforms associated with the analysis and modeling of consumer credit behaviors.
- Advanced programming skills; proficiency with a statistical language such as R or Python; and a high level of familiarity with Microsoft Office tools.
- Proven project management skills. Excellent communication, presentation, and writing skills required. Technical aptitude with strong logical, problem solving, and decision making skills required.
- Maintains a focused, flexible, organized and proactive manner. Proven ability to train and mentor statistical and technical professionals.
- Strong communication skills. Speaks and writes clearly and articulately. Maintains high standard in all forms of communication.
- Proficiency in English is required. Other Asian languages a plus.
Impact You'll Make:
- Manages research and analysis processes for projects in one or more of the following areas: marketing, risk, profitability, technology, geography, or other related topics. Leads in proposal development by transforming client or perspective client requirements into consultative solutions that demonstrate value added services.
- Leads complex research, analysis, and modeling projects and products from idea generation through implementation.
- Develop and maintain credit scorecards for various portfolios, ensuring accuracy and compliance with regulatory standards.
- Consults with customers to identify and determine analytical requirements; and to integrate target marketing, account decisioning, and account management strategies and products with existing or other processes, systems, and operations.
- Manages identification/development of analytical products though a variety of analytical techniques. Evaluates financial and business impact of various products and services. Collaborates with outside organizations in partnerships to assist common customers. Acts as liaison between clients and other departments within TransUnion to offer “total solutions”.
- Understands industry trends and the business at the level needed to proactively identify areas of business opportunities and analytical needs of customers.
- Makes formal presentations at meetings, conventions, and other speaking engagements in a particular area of business or statistical expertise. Creates and conducts associate training programs for various TransUnion departments.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion's Internal Job Title:
Consultant, Data Science and Analytics
