Lead the Compliance product team, oversee product performance, manage incidents, and collaborate with stakeholders to enhance compliance solutions.
Responsibilities
- Oversee and lead the Compliance product team, monitor performance, manage incidents and identify enhancement opportunities for both existing and potential new solutions
- Develop and liaise with Compliance and internal stakeholders building world-class Compliance product solutions
- Evaluate and improve Compliance product performance by tracking key metrics and notifications
- Partner with multiple internal teams to identify and alleviate Compliance promptly
- Work with Compliance, Engineering and Design to ideate, design, build, and optimize our user journey, from registration to KYC and beyond
- Own related operational metrics such as KYC pass rates
- Drive strong decision-making through quantitative analysis, and qualitative research (including competitor research) and customer insights
- Partner with cross-functional stakeholders (Compliance, CS, Operations, etc.) to scale the business while vouching for best in class user experience
Requirements
- Bachelor’s or Master’s degree in a technical field (e.g Computer Science) or a design-related field
- Experienced in building and managing fintech related compliance/KYC features and flows
- Familiar with the onboarding/KYC flows of crypto exchanges and fintech apps
- Familiar with the Philippines and/or multi countries kyc rules
- Possess superior analytical and quantitative skills, and have the ability to use hard data and metrics to back up assumptions
- Demonstrate ability working in a data-driven environment and moving metrics to reach KPI goals
- You are insatiably curious and inquisitive (asking “why?” a lot) You are a skilled communicator and can collaborate effectively with a breadth of stakeholders including engineering, lawyers, compliance people, sales reps, and executives
- English is a must, Chinese is a prefer to have
Top Skills
Compliance
Crypto Exchanges
Design
Engineering
Fintech
Kyc
Onboarding
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