Compliance Monitoring Officer

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Compliance Monitoring Officer

Our fast-paced Compliance team is looking for a Compliance Monitoring Officer with experience in performing compliance monitoring procedures in the payments and/or finance industry. The successful candidate must have strong analytical skills and be able to work as a business partner to connect with a wide range of teams, including risk, legal, finance and sales, and provide pragmatic advice and guidance to build sustainable growth.

What you’ll do

• Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering reviews, ongoing monitoring and terminations, in line with the compliance monitoring program; 
• Identify critical risks to the business through quality assurance testing and partner with first line stakeholders to complete remediation;
• Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs;
• Develop quarterly reporting on compliance program performance and deliver to management;
• Deliver training to teams as part of uplifting monitoring methodology and proper control adherence; 
• Proactively create efficient and data-driven approaches to monitoring solutions; 
• Collaborate with the compliance team on the further development of the compliance program; 
• Contribute in the planning and execution of the annual compliance monitoring program;
• Drive the development of monitoring methodology relating to first line business processes; and
• Advise the business on enhancement of compliance procedures as required. 

Who you are

• You have 3-5 years experience in a role within a quality assurance testing team, second line compliance function, and/or internal or external audit function;
• Your knowledge of the finance and/or payment industry is well established;
• You are an analytical thinker with an attention to detail who can both draft and monitor on the implementation of relevant business processes, procedures, and policies;
• You have a keen eye and passion for identify risks while thoughtfully crafting remediation plans to promptly mitigate them;
• You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience;
• You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality;
• You have solid interpersonal skills and are specifically able to liaise and connect with a variety of internal and external stakeholders, as well as Merchants, from varying disciplines and cultures; and
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.