Lead a CDD team overseeing high-risk onboarding, periodic reviews, and ongoing monitoring. Serve as quality gate for escalations, author onboarding playbook, manage due-diligence tooling and vendor governance, and drive cross-functional compliance projects.
About The Role
We are looking for a Compliance Manager (Customer Due Diligence) to lead our CDD team and take ownership of high-risk onboarding across corporate customers, individuals, and card programs. In this role, you will manage a team of CDD analysts—overseeing their workload, coaching, and skill development—and serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC).
Beyond onboarding, you will own periodic reviews and ongoing monitoring, author the onboarding playbook utilized by the Operations team, and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance. This includes ensuring that name-screening vendor configurations meet our standards and collaborating with the Product team to roll out new features responsibly from a compliance perspective.
What You Will Do- Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
- Serve as the final quality gate for high-risk onboarding cases (corporate customers, individuals, and card programs) before they are escalated to the Head of Compliance for decisioning.
- Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
- Develop, author, and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
- Oversee end-to-end periodic reviews and ongoing monitoring workflows.
- Ensure a clear, practical, and effective division of responsibilities between the Compliance team and Operations.
- Manage due diligence tooling and vendor governance (e.g., name-screening configurations), working closely with Product to ensure tools and features are deployed responsibly.
- Drive cross-functional projects focused on continuously improving due diligence processes, policies, and system capabilities.
- 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
- At least 1–2 years of direct experience managing or leading a team.
- Comfort making sound judgment calls in ambiguous or "gray" areas, effectively balancing regulatory intent with business realities.
- Exceptional written communication skills, with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
- Bachelor's degree or equivalent professional experience.
- Active CAMS (or equivalent) certification.
- Experience with card-issuing or card program due diligence.
- Prior exposure to digital assets, stablecoins, or cross-border payments.
StraitsX Singapore Office
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Manages customs compliance and day-to-day customs operations across APAC, ensuring adherence to local regulations, Pfizer policies, GDP/GMP standards, and health authority requirements. Identifies and mitigates customs risks, prevents penalties, oversees brokers and authorities, monitors performance, and drives corrective actions and process improvements. The role also leads regional projects, represents APAC in global forums, and supports compliant movement of pharmaceutical products.
Top Skills:
Data Analytics ToolsErp SystemsGdpGmpExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft VisioMicrosoft WordSAP
Fintech • Mobile • Payments • Software • Financial Services
Own and enhance Wise Platform’s APAC financial crime product compliance framework. Assess regulatory and control risks, test financial crime rules, design systemic product controls, lead retrospectives, identify and remediate compliance gaps, localize global controls for APAC markets, and partner with Product, Engineering, Commercial, and Compliance teams to translate regulatory requirements into scalable product solutions.
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Manage Coinbase Singapore’s MAS capital markets licensing and regulatory compliance program. Responsibilities include coordinating CMS license submissions, maintaining Singapore-specific policies and controls, strengthening AML/CFT and sanctions frameworks, preparing governance and regulatory materials, tracking remediation actions, supporting inspections, and delivering compliance training. The role requires extensive MAS/SFA expertise, strong program management, senior stakeholder communication, and cross-functional collaboration across Compliance, Legal, Risk, Product, and Operations.
Top Skills:
Generative Ai
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
