Lead a CDD team overseeing high-risk onboarding, periodic reviews, and ongoing monitoring. Serve as quality gate for escalations, author onboarding playbook, manage due-diligence tooling and vendor governance, and drive cross-functional compliance projects.
About The Role
We are looking for a Compliance Manager (Customer Due Diligence) to lead our CDD team and take ownership of high-risk onboarding across corporate customers, individuals, and card programs. In this role, you will manage a team of CDD analysts—overseeing their workload, coaching, and skill development—and serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC).
Beyond onboarding, you will own periodic reviews and ongoing monitoring, author the onboarding playbook utilized by the Operations team, and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance. This includes ensuring that name-screening vendor configurations meet our standards and collaborating with the Product team to roll out new features responsibly from a compliance perspective.
What You Will Do- Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
- Serve as the final quality gate for high-risk onboarding cases (corporate customers, individuals, and card programs) before they are escalated to the Head of Compliance for decisioning.
- Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
- Develop, author, and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
- Oversee end-to-end periodic reviews and ongoing monitoring workflows.
- Ensure a clear, practical, and effective division of responsibilities between the Compliance team and Operations.
- Manage due diligence tooling and vendor governance (e.g., name-screening configurations), working closely with Product to ensure tools and features are deployed responsibly.
- Drive cross-functional projects focused on continuously improving due diligence processes, policies, and system capabilities.
- 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
- At least 1–2 years of direct experience managing or leading a team.
- Comfort making sound judgment calls in ambiguous or "gray" areas, effectively balancing regulatory intent with business realities.
- Exceptional written communication skills, with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
- Bachelor's degree or equivalent professional experience.
- Active CAMS (or equivalent) certification.
- Experience with card-issuing or card program due diligence.
- Prior exposure to digital assets, stablecoins, or cross-border payments.
StraitsX Singapore Office
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead end-to-end strategic initiatives for Regulatory & Compliance: market expansion, licensing roadmaps, operating model redesigns, and AI/automation deployments. Partner with Product, Engineering, Risk and regional teams, advise senior leadership, craft executive materials, and define performance metrics to scale global compliance operations.
Top Skills:
AIAutomationData Science
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and execute group-wide regulatory and compliance strategy projects, including market expansion, licensing roadmaps, operating model redesigns, and AI-driven compliance automation. Partner with Product, Engineering, Risk, and regional teams to deliver strategic initiatives, prepare executive-level presentations and business cases, and define performance metrics to measure ROI and operational efficiency.
Top Skills:
AIAutomationData Science
Fintech • Mobile • Payments • Software • Financial Services
Embed with Product to ensure the Assets product complies with APAC securities rules. Advise on regulatory risk, perform regulatory analysis for new features, design controls, drive remediation, represent Wise externally, and support market expansion across APAC while collaborating with Product, Risk, and Compliance.
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
