Client Relationship Manager, Employee Benefits

Company:Mercer

Description:

Mercer Marsh Benefits is seeking candidates for the following position based in the Singapore office:

Client Relationship Manager, Employee Benefits

We will count on you to:

• Build excellent relationships with your assigned portfolio of appointed corporate clients.

• Deliver service within/exceeding clients’ expectations in the SME team.

• Help prepare and implement business plans and goals.

• Build long-term relationships with key client decision makers.

• Monitor changes within client organizations to preserve and protect the Company's relationship with clients.

• Manage all aspects of account management and service delivery to clients.

• Identify revenue generation, growth, and other opportunities.

• Document successful account retention and defense strategies.

• Assist claims personnel in negotiating equitable claim settlements.

• Develop working relationships with insurers.

• Stay updated on new technical and product developments in the insurance industry.

What you need to have:

• Bachelor’s Degree

• Prior working experience in Employee Benefits segment in Broking/Insurance industry.

• Strong domain knowledge, and client management experience in health and benefits consulting.

• Excellent communication and presentation skills.

• Analytical, critical thinking, good interpersonal and problem-solving skills.

• MAS qualification is required for this role.

• Proficient with MS Office (Outlook, Word, PowerPoint, and Excel).

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.