Manage strategic client and intermediary relationships, negotiate profitable renewals, support service issue resolution, lead employee communication meetings, prepare customized claims analytics reports, organize broker training, and drive process improvements for experience-rated and portfolio-rated business.
Executing a Client Management role in all aspects of key account management,engagement, and profitable retention, as well as to uphold optimum service bymaximizing effectiveness of internal processes and communication.
- Key contact to intermediaries and large clients for defined experience rated book of business.
- Engage and build strong relationships with intermediaries and/or clients.
- Pro-actively manage and successfully negotiate profitable renewal retention of defined
- experience-rated and portfolio-rated book of business.
- Provide consistent and quality support intermediaries and/or clients by answering queries, and collaborating with internal stakeholders to resolve services issues promptly.
- Lead employee communication meetings (English) as required by intermediaries and clients.
- Prepare customized claims analytical reports for large experience-rated clients.
- Organize and plan process trainings for key brokers as needed
- Identify areas of process improvement and collaborate with respective stakeholder functions in executing changes.
- Manage ad-hoc assignments as required.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Similar Jobs
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Develops and manages laboratory test plans, evaluates product performance, analyzes results, and prepares technical reports. Leads testing projects and serves as the primary customer contact. Reviews samples, selects testing methods, interprets standards, designs and troubleshoots test setups, and maintains laboratory equipment. Trains personnel, drives process improvements, collaborates with engineering teams, and ensures compliance with safety and quality standards.
Top Skills:
MS Office
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Conducts laboratory tests by examining samples, operating test equipment, interpreting standards and schematics, evaluating results, and preparing reports. Builds and adapts test setups, performs equipment maintenance, recommends solutions, supports method development and validation, trains laboratory staff, and communicates with engineers, clients, and regulatory representatives. Incorporates automation and continuous improvement into testing activities.
Top Skills:
AutomationLaboratory Test EquipmentMS Office
Financial Services
Leads network technology and topology strategy across LAN, WAN, data center, and cloud environments. Defines requirements for network planning tools, partners with software engineering, drives automation, establishes performance metrics, analyzes capacity and bottlenecks, and leads optimization initiatives. Builds business cases, supports audit and compliance readiness, and coordinates with regional carriers and service providers to improve network reliability, scalability, and performance.
Top Skills:
Cloud NetworkingData Center NetworkingLanNetwork AutomationNetwork OrchestrationTransport ProtocolsWan
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
