The Client Manager will support OKX SG's VIP business by managing relationships with high-net-worth clients, facilitating trades, and providing exceptional service and client insights.
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.
We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.
About the Team
As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.
We are hiring a Client Manager to support the expansion of OKX SG's VIP business, focused on High-Net-Worth Individuals (HNWIs), Ultra-HNWIs, Family Offices, and External Asset Managers (EAMs). We are building Singapore’s premier VIP franchise by combining white-glove service, tailored solutions, and trusted partnerships. This role will focus on client servicing, onboarding support, and OTC trade facilitation, working closely with senior team members to deliver a best-in-class experience for our VIP clients.
- Engage and grow VIP relationships – Qualify and progress leads with care and ownership, guiding prospects through a thoughtful, white-glove journey from first contact to active engagement.
- Deliver seamless concierge service – Act as the primary touchpoint for VIP clients, anticipating needs and coordinating with internal teams to resolve requests promptly and elegantly.
- Facilitate trades with precision – Support client trade instructions end-to-end, ensuring smooth execution and settlement in close collaboration with trading and operations.
- Maintain clear pipeline visibility – Update and track client activity, AUM forecasts, and next steps to drive accountability and momentum across the team.
- Elevate client experiences – Support bespoke events, hospitality, and partner activations that strengthen trust and deepen relationships.
- Champion client insight – Capture feedback and share actionable perspectives to enhance service quality and product relevance.
What We're Looking For
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- At least 4 years of experience in wealth management, private banking, client engagement, or fintech.
- Genuine interest in digital assets and readiness to learn trading and OTC processes.
- Exceptional communication skills and a natural ability to build trusted client relationships.
- Meticulous, organised, and proactive, with a strong sense of ownership and follow-through.
- Comfortable managing multiple priorities in a dynamic, fast-evolving environment.
Perks & Benefits
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Top Skills
Blockchain
Cryptocurrency
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