Channel Operations Analyst Intern

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewKey responsibility to ensure operational excellence in the Channel Operations function which includes the following:
Channel Program
Drive the key partner program across International. These include the implementation and evolution of the program framework and also ensure the program has the tool, processes and incentive to drive channel business.
Standardize on core program requirements and deliverables.
Channel Behaviour
Drive scalability improvements regarding data management and data control as well as by transforming the data into high-quality insights to improve channel processes and programs.
Drive reseller engagement across PartnerEmpower (& outside program)
Drive Weeks of Inventory
Channel Development
Support partners with the proper training, materials, and information to execute sales process and sell product or service. i.e. Safety Reimagined Radio Alert & Orchestrate.
Align with Worldwide Education team changes to channel training model
Drive adoption of global tools & dashboards
Operations Excellence
Digital Transformation for channel partners and internal operations, standardize International Reporting & Simplify International Processes.
Job Description

Key responsibility will include:

• Business analytics of Technology mix (unit, sales, revenue) trend.

• Performing analysis to assess quality and meaning of data.

• Design, develop, and implement appropriate data management systems.

• Develop visualizations and tools to improve the data analytics capabilities via automation and process improvements to improve decision making cycle time.

• Data analytics – provide insights on business intelligence to management and Sales team to make prompt and key decisions. 

• Work across channels and functions to deliver reliable and timely information on leading sales indicators (sell-in, sell-thru, inventory and sell-out).

• Drive and implement regional/ global projects.

• Provide recommendations of improvement of key business process and tools.

• Work with cross functional teams to support the implementation of proposed processes that include creating the training/ support materials and developing business rules & monitoring their effectiveness.

Basic Requirements

Business Requirements:

• High analytic skills, with advanced knowledge in Excel.

• Knowledge in Tableau and other analytics related programming is an added advantage.

• Good with numbers and attention to details

• Ability to present and articulate through process and data analytics

• Strong communications, presentation and influencing skills.

• Proven PM skills in managing multiple projects.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeIntern

Referral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].