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Artificial Intelligence • Hardware • Information Technology • Machine Learning
Provide shift-based technical support for semiconductor probe equipment in a manufacturing environment. Operate, monitor, troubleshoot, recover, and maintain equipment; perform preventive and corrective maintenance; analyze data and root causes; and support continuous improvement, automation, and AI-enabled equipment optimization. Collaborate with production and engineering teams, document findings, follow safety procedures, and work 12-hour shifts.
Top Skills:
5-Why8DArtificial IntelligenceAutomationData AnalyticsFmeaLean ManufacturingSemiconductor Probe Equipment
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Owns advanced package architecture and execution from feasibility through tape-out, qualification, and production readiness. Leads complex package trade-offs across silicon, technology, assembly, quality, suppliers, and OSAT teams. Integrates electrical, thermal, mechanical, power, signal, and manufacturing requirements in silicon-package-board co-design. Advances design rules, automation workflows, and technology roadmaps while mentoring engineers and serving as the technical authority for package design decisions.
Top Skills:
Cadence Allegro Package DesignerCadence Sip LayoutPackage ArchitecturePackage Design VerificationPower DeliverySignal IntegritySilicon-Package-Board Co-DesignSubstrate Layout
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Manage Mastercard relationships with retail and commerce merchant customers in Singapore, supporting commercial growth, payment strategies, compliance, risk mitigation, and customer education. Analyze data and research trends to develop metrics, reports, and action plans. Coordinate projects, manage compliance cases, document processes, communicate with stakeholders, and provide cross-functional support while addressing customer needs and program requirements.
Top Skills:
Business Intelligence ToolsDomoMicrosoft AccessExcelMicrosoft PowerpointMicrosoft WordTableau
Provides Tier-2 IT support for Singapore and APAC users, including hardware troubleshooting, workstation and conference-room AV support, laptop imaging, network-room maintenance, onboarding and offboarding, ITSM ticket handling, inventory management, SLA reporting, and device security compliance. Supports Microsoft 365 and Okta administration while maintaining equipment records, spare laptops, service reports, and operational checklists.
Description
The company requires a dedicated Tier-2 IT Support Engineer based in the Singapore office to support the Singapore site and APAC users. The role delivers timely, professional IT support aligned with company's policies and SLAs — hardware break/fix, AV, onboarding/offboarding, imaging, and ticket handling through the client ITSM system.
Responsibilities:
- Hardware break/fix for laptops, accessories, and other IT equipment
- AV support for conference rooms
- Maintenance of workstations (docking stations, screens, cables)
- Basic maintenance of the network room (with client-provided instructions)
- Onboarding and offboarding of employees
- IT equipment inventory stocktaking
- Preparation and imaging of laptops for local stock; upkeep of spare laptops
- Handling IT support tickets via the client ITSM system
- Participation in Tier-2 IT support team meetings and training
- Daily service reporting (ticket volumes, SLA performance, surveys), monthly inventory reconciliation, onboarding/offboarding checklists
Must-have skills:
- Hardware troubleshooting & break/fix — laptops, accessories, docking stations, screens, cables, imaging
- ITSM / ticketing & SLA handling (client ITSM system, daily service reporting)
- Microsoft 365 administration & support
- Okta — identity / SSO / access management
- AV / conference-room support
- Onboarding / offboarding of employees
- Networking basics — network-room maintenance (with client instructions)
- IT security & compliance — device hardening, access control, PII handling, media sanitization
- English-language professional support & communication
Nice-to-have skills:
- APAC / regional multi-site user support experience
- IT asset / inventory management & stocktaking
- Laptop imaging / MDM tooling (Intune, Autopilot, Jamf)
- Daily reporting, team collaboration & backfill coverage
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
