Card Strategy and Operations Manager - Instarem

Nium, the Leader in Real-Time Global Payments 

Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders.

Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore. 

About the Team

Instarem is part of Nium, a next-generation financial services platform that enables companies around the world to unlock new revenue opportunities and improve cash flow economics. Nium is the leader in real-time global payments and the fastest way to send money across borders. At Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency.

About the Role

As a Card Product Strategy Manager, you will be responsible for the end-to-end management and growth of the amaze card product. You will work closely with cross-functional teams including product, marketing, finance, risk management, and technology to ensure the success of card products and drive revenue growth.

Key Responsibilities:

• Strategy Development: Formulate, develop, and implement business strategies to grow the Amaze Card.
• Market Launch: Develop a comprehensive project plan and business case to introduce new card products in new countries, overseeing the entire process from start to finish, including managing key stakeholders and understanding local regulatory requirements.
• Collaboration and Product Development: Partner with marketing, partnership, product, and analytics teams to spearhead spend and acquisition campaigns, monitor performance, identify areas for improvement, and assess the effectiveness of pricing and reward points.
• Partnership Management: Manage and improve relationships with business partners and vendors (card schemes, acquirers, partnerships, etc.) and track commercial commitments
• Operations Management: Oversee daily product marketing and operations, including weekly reporting, handling customer issues, and managing portfolio activities.
• Market and Data Analysis: Constantly review and rationalize the current suite of products and services against the ever-changing travel card landscape to identify opportunities for new services or enhancements. Analyze customer data, interpret indicators and trends to identify opportunities within the Amaze portfolio.
• Administrative Support: Provide administrative and strategic support, including business projections, budget planning, and preparation of pitch decks and management presentation materials.

Requirements

• Bachelor’s Degree with relevant experience in business/finance/marketing
• 3-5 years in product management, preferably in the bank or financial services with a focus on card products. Experience in merchant acquiring would be an advantage
• Strong understanding of card payment systems, regulations and industry trends
• Proven track record of successfully launching and managing card products that drive revenue growth
• Hands-on knowledge or familiarity with MS excel, JIRA, confluence, CRM tools is an added advantage
• Strong presentation and analytical skills, data-driven, and able to think critically and creatively
• Proficient in English. Knowledge and Proficiency in other languages is an added advantage

What we offer at Nium  

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. 

We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). 

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend

We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities.

-2022 Great Place To Work Certification

-2023 CB Insights Fintech 100 List of Most Promising Fintech Companies. 

- CNBC World’s Top Fintech Companies 2024.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!

We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more detailed region specific benefits : https://www.nium.com/careers#careers-perks 

For more information visit www.nium.com 

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job candidates. Please review our Candidate Privacy Notice for more information. 

Candidate Privacy Notice: https://www.nium.com/privacy/candidate-privacy-notice