Business Value Consultant

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

The Value Creation team partners closely with the sales team in playing a pivotal role in driving the growth and expansion of our SaaS platform - Circles X. The Director of Value Creation leads a team of Strategy Consultants who serve as a subject matter expert on TMT market trends and analysis. This individual will bring a strong understanding of the telecom landscape, market trends, and key performance indicators and will provide strategic guidance and recommendations to internal stakeholders for prospective multi-million dollar B2B SaaS deals.

What You'll Do

• Lead a team of Value Creation Strategy Consultants and provide strategic directions and guidance
• Collaborate with our SaaS sales team to build and evaluate business cases for leading telco clients.
• Collaborate with Sales and Customer Engagement teams to provide an effective storyline outlining the value proposition for business audiences
• Collaborate with Sales and Customer Engagement teams to provide strategy note and executive summaries
• Establish a framework to evaluate the quantitative and qualitative attractiveness of prospective Telco SaaS deals.
• Build robust financial models to support pricing decisions and evaluate profitability for prospective Telco SaaS deals.
• Conduct primary and secondary research, leveraging in-house and third-party data sources, and build expertise on the TMT sector. 
• Monitor and analyze market trends, industry news, and competitor performance within the TMT sector. 

What You'll Need

• At least 10-15 years of work experience with a leading TMT strategy consulting firm or industry player, with exposure to telecommunications projects
• Strong domain knowledge of the telco industry and understanding of consumers, product, and GTM strategies
• Led projects in building GTM strategies and financial models for telecom clients 
• Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business acumen
• Strong stakeholder management and communication skills  
• Proven ability to collaborate across functional teams and work independently to deliver within tight deadlines

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.