JPMorganChase Logo

JPMorganChase

Business Support Management - Administrative Assistant Manager - Associate

Posted Yesterday
Be an Early Applicant
Hybrid
Singapore
Mid level
Hybrid
Singapore
Mid level
Manage administrative assistants, enhance productivity, maintain compliance, and build strong stakeholder relationships while supporting business initiatives.
The summary above was generated by AI

Job Description
Business Support Management (BSM) is a crucial function within the Commercial and Investment Bank - Finance & Business Management. Our team provides indispensable administrative and control-focused support to Commercial and Investment Bank businesses, collaborating with multiple lines of business, Business Managers, and internal partners such as Commercial and Investment Bank Expense Management, Business Change Management, Business Controls, Compliance, Human Resources, and Technology.
As an Administrative Assistant Manager - Associate within Business Support Management team, you will assume direct management responsibilities for administrative assistants supporting one or more lines of business across the APAC region. Your role is pivotal in maintaining effective relationships with stakeholders, supporting productivity, and contributing to business process optimization.
Job Responsibilities:

  • Lead and manage the day-to-day activities of administrative assistants, ensuring efficient operations and providing coverage support.
  • Develop and implement performance metrics to drive team success and enhance productivity.
  • Coach and support the professional development of administrative assistants, fostering a culture of continuous improvement.
  • Maintain a dynamic control and compliance environment, helping to mitigate risks in business processes.
  • Build and maintain effective relationships with key stakeholders, acting as a liaison to ensure seamless business connectivity and support.
  • Manage relationships with internal business partners across multiple lines of business within the Commercial & Investment Bank.
  • Contribute to the execution of strategic initiatives to improve productivity and leverage resources effectively.
  • Assist in the performance management process for direct reports, advocating for administrative staff needs and supporting their career growth.
  • Participate in compensation planning and deliver clear communication regarding compensation to direct reports.
  • Support Business Support Management projects to drive the BSM agenda, enhance controls, and optimize efficiencies.


Required Qualifications, Capabilities, and Skills:

  • Minimum of 3 years of experience in Human Resources, Administration, or Management.
  • Proven track record in managing teams and driving performance improvements.
  • Strong oral and written communication skills, with the ability to articulate ideas clearly and effectively.
  • Solid analytical skills to troubleshoot and leverage data for problem-solving.
  • Excellent problem-solving skills and a results-oriented approach.
  • Customer service and client-facing experience, with strong relationship-building skills.
  • Ability to listen well, influence others, and work collaboratively in a team-based environment.
  • Organized and able to meet deliverables in a fast-paced and changing environment.
  • Bachelor's Degree or equivalent.


Preferred Qualifications, Skills, and Capabilities:

  • Experience in an Investment Banking or Financial Services organization.
  • Ability to work independently and effectively manage multiple priorities.
  • Strong focus on delivery and a proactive approach to managing challenges.


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorganChase Singapore Office

One@Changi City, Changi Business Park Central 1, Singapore, 486036

Similar Jobs at JPMorganChase

4 Days Ago
Hybrid
Singapore, SGP
Senior level
Senior level
Financial Services
The Associate will support risk governance, manage risk oversight documentation and collaborate with stakeholders to enhance risk management efficacy.
Top Skills: ExcelMicrosoft PowerpointMicrosoft Word
Senior level
Financial Services
The Learning and Talent Advisor will partner with stakeholders to deliver training programs, manage talent strategies, and analyze employee engagement, focusing on the success of employees in the APAC region.
Top Skills: Data AnalyticsHogan Development SurveyMbti
Expert/Leader
Financial Services
Lead KYC Operations for APAC, managing processes and compliance across banking products. Oversee team, drive improvements, and ensure adherence to regulations.
Top Skills: AmlBankingComplianceFinancial IndustryKycRegulatory Reporting

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account