IFF Family of Companies Logo

IFF Family of Companies

Business Process Manager, Logistics

Posted 6 Days Ago
Be an Early Applicant
Singapore
Senior level
Singapore
Senior level
The Business Process Manager for Logistics is responsible for enhancing and optimizing global logistics processes and systems, improving service levels and reducing costs. The role involves stakeholder engagement, project management, and the development of workflows and train users on updated processes. Key responsibilities include managing logistics optimization initiatives and facilitating communication between diverse teams for successful project outcomes.
The summary above was generated by AI

Job Summary

This position is responsible for managing the systemic approach of defining, documenting, assessing, and improving the global logistics business processes and systems within the logistics organization to enhance the customer experience.
We are now looking for a motivated individual to help shape and support our logistics transformation and ongoing logistics optimization initiatives. This is a critical role within the IFF Global Logistics COE that will enhance and streamline business processes, drive efficiencies, realize savings, and improve service related to warehousing & transportation across IFF’s global footprint.

How you will contribute and lead:

  • Work closely with stakeholders across the organization to identify, map, and implement improvements across key workstreams: warehousing, air, marine, and road transportation.
  • Engage and ideate with local sites to map the current state to translate the current processes into optimal solutions with a focus on value creation to deliver benefits for IFF
  • Help translate business requirements, manage scope and complexity, drive testing sign-off, etc.
  • Develop and implement business processes and systems that close gaps in current ways of working and deliver a higher level of service at a reduced cost
  • Lead workstream projects and use project management skills to structure, describe, and present complex issues/solutions
  • Work with technical teams to design and support a TMS solution
  • Provide functional and technical perspectives to the core workstream
  • Develop workflows, troubleshoot issues, and train super users/end users on updated business processes and system usage
  • Facilitate business sessions, gaining technical alignment between priorities, requirements, design, testing, training, and project steps to ensure successful deployment and stabilization
  • Complete tasks as assigned by Leadership Team while working independently
  • The role requires attending some mandatory on-site travel (~25-50%)

What you will need to be successful:

  • Bachelor’s degree in Supply Chain or related field
  • At least 6 years' experience in Logistics related work, minimum 5 years of experience leading complex SAP/TMS engagements/implementations
  • Project management experience
  • Proficient EDI knowledge
  • Excellent communication and planning skills
  • Fluent business English and local language communication skills
  • Proficient ERP skills across full supply functional horizon.
  • Ability to manage diverse stakeholders in a multi-functional environment
  • Experience with 3PL and 4PL providers
  • Superb collaboration and communication skills
  • Exceptional analytical and problem-solving abilities
  • Excellent organizational and time management skills
  • Experience gathering and documenting business requirements to resolve issues, develop enhancements, or implement other projects
  • Strong experience designing and implementing logistics business processes and optimization within SAP

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Similar Jobs

39 Minutes Ago
Hybrid
Singapore, SGP
Mid level
Mid level
Financial Services
Guide and support solution delivery teams in adopting agile practices, facilitate group discussions, manage complex projects, and promote innovation and high performance.
Top Skills: JIRA
12 Hours Ago
Singapore, SGP
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Lead the KYC Risk team for onboarding and compliance operations associated with enterprise businesses and banks. Improve processes for partner risk management, collaborate across departments to provide a top-tier onboarding experience, manage a team of analysts, and ensure compliance meets Wise's regulatory requirements.
Top Skills: Banking OperationsCommunication SkillsCompliance DocumentationRisk Assessment
12 Hours Ago
Singapore, SGP
Junior
Junior
Fintech • Mobile • Payments • Software • Financial Services
The Wise Platform Enterprise Team Lead is responsible for ensuring the team meets performance and quality targets while providing exceptional support to enterprise clients. Duties include managing team engagement, conducting interviews, training agents, and using analytical skills to enhance team performance and stakeholder influence.

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account