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Barclays

Business Manager COO Asia PBWM

Posted 2 Days Ago
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In-Office
Singapore, SGP
Expert/Leader
In-Office
Singapore, SGP
Expert/Leader
The Business Manager COO Asia PBWM supports senior executives in strategic planning, financial performance, operational efficiency, and risk management, ensuring effective governance and communication across departments.
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Job Description

Purpose of the role

To enable the success of senior executives by helping navigate complex challenges, make informed decisions and deliver against their strategic objectives.

Accountabilities

  • Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations.
  • Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams.
  • Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team.
  • Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness.
  • Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets.
  • Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
  • Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity.
  • Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

As the Business Manager to the Chief Operating Officer of Personal Banking & Wealth Management (Asia), you will act as a strategic advisor and trusted partner, supporting the COO in defining and executing the regional business strategy. This VP-level individual contributor role involves preparing and presenting clear, concise briefings for senior stakeholders, translating high-level strategic priorities into actionable plans and executive-ready materials, and ensuring disciplined governance across key business activities. You will drive financial performance tracking and reporting to ensure alignment with targets and regulatory requirements, oversee internal communications (including internal social media) and employee engagement initiatives, and support human capital planning. Success in this role hinges on excellent collaboration across senior leaders, functions, and regions, the ability to influence without formal authority, and maintaining the highest standards of integrity, risk management, and compliance with all corporate policies. 

Key Requirements: 

  • Strategic Advisory & Communication Skills: Demonstrated experience in supporting C-suite or senior executives in strategy development and execution. Excellent ability to synthesize complex information into clear, executive-friendly briefings, presentations, and management updates that inform decision-making and align teams with strategic goals. 

  • Financial & Analytical Acumen: Strong background in financial planning, business analysis, and performance management, with a track record of managing budgets, analyzing financial reports, and ensuring business activities meet targets and adhere to agreed plans. Keen attention to detail and the ability to translate data into actionable insights for leadership. 

  • Communications & People Engagement: Proven skills in driving internal communication strategies and employee engagement. Experience managing internal communication channels (e.g., newsletters, town halls, internal social media) to keep teams informed and motivated. Ability to craft clear messages and tailor communications to various audiences, fostering transparency and alignment. 

  • Organizational Awareness & Adaptability: Broad business acumen and the capacity to stay abreast of global, regional, and industry developments affecting the financial services or banking sector. Adept at quickly understanding new information and implications for the business, and adjusting plans or recommendations to address evolving priorities, risks, and opportunities. 

  • Collaboration & Influencing: Exceptional interpersonal and stakeholder management skills. Comfortable working across senior leadership, cross-functional partners (such as Finance, Legal, Compliance, HR), and regional teams to coordinate initiatives. Demonstrated ability to drive projects and influence outcomes in a matrix organization without direct reporting authority, leveraging strong relationships and professional credibility. 

You may be assessed on key critical skills relevant for success of the role including job-specific technical skills and interpersonal skills.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

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