The Business Development Manager oversees operations, compliance, recruitment, training, and vendor management to ensure smooth daily operations and operational support for financial planners and staff.
The candidate is responsible for overseeing operational, administrative, facilities, and compliance functions. The role ensures smooth day-to-day operations, effective coordination, and operational support for financial planners, management, and staff.
Key Responsibilities
Operations & Business Support
- Support Financial Planners and staff in daily operational matters, including dispute handling and issue resolution.
- Collaborate on operational and administrative matters to ensure alignment with company policies and regulatory requirements.
- Execute agency migration initiatives and office relocation projects, ensuring minimal disruption to business operations.
People, Recruitment & Onboarding
- Oversee onboarding processes for Financial Planners, Managers, and Directors
- Conduct recruitment interviews for staff roles and support talent acquisition activities.
Training, Events & Business Platforms
- Plan and execute agency training programmes in collaboration with internal agency trainers and external training providers.
- Coordinate with external vendors for meetings, Town Halls, and agency events.
- Organise, brief, and oversee sales and recruitment platforms, roadshows, and engagement initiatives.
Call Centre & Vendor Management
- Oversee call centre operations, including Do-Not-Call (DNC) scrubbing, operational compliance, and issue resolution.
- Manage relationships with external vendors to ensure service quality and operational effectiveness.
Facilities & Infrastructure Management
- Coordinate office sourcing, viewings, tenancy arrangements, renovation, and reinstatement works.
- Act as Agency Facilities Officer and primary contact for landlords on tenancy, parking, and facilities-related matters.
- Manage facilities operations, including handling disputes and coordinating fire drills and safety procedures.
Data Protection & Compliance
- Act as Agency Data Protection Officer, overseeing compliance with the Personal Data Protection Act (PDPA).
- Support audit relating to data protection and operational compliance.
- Ensure physical and information security standards are maintained across the agency.
Governance & Ad Hoc Responsibilities
- Participate in agency committees, including Education, Culture, and Town Hall initiatives.
- Perform ad hoc assignments
Requirements:
- Degree or Diploma in any discipline
- Minimum 3 years of sales experience / customer service experience
- Sales management experience in the life insurance and financial services industry will be advantageous
- Good knowledge of financial industry and products is preferred
- Ability to lead, motivate, train and coach FA advisers to achieve business targets
- Positive, proactive, with good business acumen and results-oriented
- Independent, self-driven and resourceful
- Positive, proactive, with good business acumen and results-oriented
- Independent, self-driven and resourceful
- Team-Player
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore Office
Singapore
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
Similar Jobs
eCommerce • Healthtech • Software
Drive new customer acquisition and product expansion within assigned territory. Achieve sales targets, develop territory coverage plans, support accounts, manage budgets, prepare sales activity reports, and lead sales initiatives while ensuring regulatory and company policy compliance.
Professional Services • Consulting
Lead BD and Marketing for Asia Pacific: manage a small regional BD team, develop BD/marketing strategy and budgets, drive client targeting, pitches, communications, thought leadership, webinars, social media, CRM and BD infrastructure, and coordinate with global teams.
Information Technology • Security • Software • Cybersecurity
Drive and grow UK sales for Group-IB cybersecurity and fraud protection solutions. Manage and expand accounts, hunt new business, develop channel partnerships, run outbound campaigns, qualify leads, maintain CRM, and produce accurate forecasts while collaborating with Sales, Partner Channel, and Marketing.
Top Skills:
Attack Surface ManagementCRMDigital Risk ProtectionFraud ProtectionManaged XdrThreat Intelligence
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
