The Business Development Manager oversees operations, compliance, recruitment, training, and vendor management to ensure smooth daily operations and operational support for financial planners and staff.
The candidate is responsible for overseeing operational, administrative, facilities, and compliance functions. The role ensures smooth day-to-day operations, effective coordination, and operational support for financial planners, management, and staff.
Key Responsibilities
Operations & Business Support
- Support Financial Planners and staff in daily operational matters, including dispute handling and issue resolution.
- Collaborate on operational and administrative matters to ensure alignment with company policies and regulatory requirements.
- Execute agency migration initiatives and office relocation projects, ensuring minimal disruption to business operations.
People, Recruitment & Onboarding
- Oversee onboarding processes for Financial Planners, Managers, and Directors
- Conduct recruitment interviews for staff roles and support talent acquisition activities.
Training, Events & Business Platforms
- Plan and execute agency training programmes in collaboration with internal agency trainers and external training providers.
- Coordinate with external vendors for meetings, Town Halls, and agency events.
- Organise, brief, and oversee sales and recruitment platforms, roadshows, and engagement initiatives.
Call Centre & Vendor Management
- Oversee call centre operations, including Do-Not-Call (DNC) scrubbing, operational compliance, and issue resolution.
- Manage relationships with external vendors to ensure service quality and operational effectiveness.
Facilities & Infrastructure Management
- Coordinate office sourcing, viewings, tenancy arrangements, renovation, and reinstatement works.
- Act as Agency Facilities Officer and primary contact for landlords on tenancy, parking, and facilities-related matters.
- Manage facilities operations, including handling disputes and coordinating fire drills and safety procedures.
Data Protection & Compliance
- Act as Agency Data Protection Officer, overseeing compliance with the Personal Data Protection Act (PDPA).
- Support audit relating to data protection and operational compliance.
- Ensure physical and information security standards are maintained across the agency.
Governance & Ad Hoc Responsibilities
- Participate in agency committees, including Education, Culture, and Town Hall initiatives.
- Perform ad hoc assignments
Requirements:
- Degree or Diploma in any discipline
- Minimum 3 years of sales experience / customer service experience
- Sales management experience in the life insurance and financial services industry will be advantageous
- Good knowledge of financial industry and products is preferred
- Ability to lead, motivate, train and coach FA advisers to achieve business targets
- Positive, proactive, with good business acumen and results-oriented
- Independent, self-driven and resourceful
- Positive, proactive, with good business acumen and results-oriented
- Independent, self-driven and resourceful
- Team-Player
Income Insurance Singapore, Singapore, SGP Office
75 Bras Basah Road, Singapore, Singapore, Singapore, 189557
Income Insurance Singapore Office
Singapore
Income Insurance Singapore, Singapore, SGP Office
1 Paya Lebar Link, #07-01 PLQ 1 Paya Lebar Quarter, Singapore, Singapore, Singapore, 408533
Income Insurance Singapore, Singapore, SGP Office
2 Tampines Central 6, #01-01 NTUC Income Tampines Point, Singapore, Singapore, Singapore, 529483
Similar Jobs
Fintech • Payments • Software • Cryptocurrency
Lead business development in APAC by identifying and closing opportunities across fintech and digital assets, building partner relationships, driving outbound initiatives, collaborating with product and engineering, representing Utila at events, and managing the full BD lifecycle and KPIs to expand the company's regional footprint.
Top Skills:
BlockchainCryptoCustodiansDigital Asset InfrastructureEnterprise SecurityExchangesFintech PlatformsPayment Systems
Other
Lead product strategy and commercial performance by aligning product management and sales. Use market and customer insights to define positioning, roadmap, pricing, launches, and dealer enablement. Manage lifecycle, sales targets, forecasts, inventory alignment, and cross-functional collaboration to drive revenue, market share, and profitability.
Fintech • Financial Services • Cryptocurrency
Manage KOL relationships and partnerships across Northeast Asia to drive user acquisition and revenue. Develop and execute KOL-led campaigns, analyze performance data, report results, and collaborate with marketing and product teams to shape strategy and market presence.
Top Skills:
CryptoDappsDerivativesDigital Asset Spot TradingMargin LendingOkx Wallet
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
