Business Analyst (Data Migration project experience) (1 year contract)

Key responsibilities include:

Business Data Readiness & Requirements

• Gather and document business data requirements, readiness criteria, and cleansing needs.
• Work closely with Business SMEs to define ownership, usage, and criticality of key data elements.
• Highlight business impacts of data gaps, legacy constraints, and readiness risks.

Data Quality & Cleansing Coordination

• Drive business-owned cleansing activities and track progress across teams.
• Maintain business data issue logs, exception registers, and sign-off records.
• Convert technical data findings into clear, actionable business insights.

Customer Communication & Coordination

• Coordinate communication to customers and customer-facing teams regarding data freeze periods, migration timelines, and readiness activities.
• Prepare customer-facing FAQs, communication notices, and impact summaries.
• Track customer-raised issues and ensure timely resolution and updates.

Transition & Cutover Support

• Contribute to the Business Transition Plan covering tasks, dependencies, and approvals.
• Prepare business cutover documentation including checklists, validation scripts, and readiness reports.
• Act as the business representative during cutover, documenting progress, risks, and decisions.

Post-Go-Live Stabilisation

• Support business teams in validating live data during hypercare.
• Maintain stabilisation dashboards, issue logs, and reconciliation summaries.
• Coordinate communication and follow-up actions for customer or business-raised issues.

Documentation Excellence

• Produce clear, structured documentation such as: 
  • Business Readiness Packs
  • Data Cleansing Playbooks
  • Customer Communication Plans
  • Cutover Runbooks (Business Section)
  • Hypercare and Lessons Learned reports
• Ensure all materials are version-controlled and audit-ready.

Qualifications & Competencies

• Degree in Information Technology, Business Information Systems, Computer Science, or a related discipline.
• 10+ years of experience in Business Analysis, Data Readiness, Requirements Management, or related roles, preferably within large-scale transformation or data migration projects.
• Proven experience in eliciting, documenting, and managing business, functional, and data-related requirements across multiple stakeholders.
• Experience supporting data migration initiatives by defining business rules, data requirements, validation criteria, and user readiness activities.
• Ability to translate business needs into clear requirements and work closely with technical teams to ensure successful implementation.
• Experience in transformation, system implementation, migration, or cutover-driven projects preferred.
• Strong stakeholder management skills with the ability to engage, influence, and drive alignment across diverse business functions.
• Strong analytical mindset with the ability to assess data readiness, identify gaps, and recommend practical solutions.
• Business Analysis expertise in process mapping, requirements gathering, impact assessment, and solution validation.
• Project management skills in coordinating user acceptance testing (UAT), business readiness activities, and deployment planning.
• Good understanding of data migration concepts, data quality, and data governance principles; hands-on technical migration experience is an advantage but not mandatory.
• Savvy in the application of emerging technologies and digital solutions to support business transformation initiatives.
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, detail-oriented, with strong analytical and problem-solving skills and the ability to deliver high-quality work.
• Excellent oral and written communication skills, coupled with strong interpersonal, consultative, and conflict-resolution capabilities.
• Strong multi-tasking skills and ability to perform under pressure while meeting tight project timelines.