Billing & Project Operations Executive

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

The Billing & Operations Executive will serve the Revenue Assurance function, ensuring that all billable services delivered by consultants are accurately validated, approved, and converted into invoice ready revenue.

The role safeguards billing integrity by reviewing timesheets against contract terms, monitoring purchase orders, maintaining accurate deployment and rate records, and preparing complete billing documentation for Finance within invoicing timelines. It bridges Operations and Finance to prevent revenue leakage, minimize disputes, and ensure timely invoicing.

The position also provides visibility on billability and utilization risks, strengthening revenue governance and ensuring earned revenue is captured accurately and on time.

1.       Timesheet Validation and Billing Control

• Review consultant timesheets for completeness and accuracy against contract terms and billing models.
• Verify billable days, proration, leave, holidays and overtime before billing cutoff.
• Follow up on discrepancies and track client approvals to ensure no missed billable days.

2.       Billing Readiness and Revenue Assurance

• Conduct weekly billing readiness checks prior to month end.
• Prepare complete billing packs for Finance, including approved timesheets, billing summaries, rate verification, proration and PO validation.
• Ensure invoices can be issued without rework or clarification.

3.       Purchase Order Monitoring

• Track PO balances and expiry dates.
• Alert Account Managers on renewal or top up requirements to prevent invoice rejection.

4.       Deployment and Contract Data Management

• Maintain accurate records of deployment details, billing rates, contract duration, approving managers and work arrangements.
• Ensure alignment across Operations, Finance and Account Management.

5.       Billability and Utilization Monitoring

• Track non billable days and bench periods.
• Highlight anomalies and escalate revenue risks early to the BU Lead and Account Managers.

6.       Contract and Rate Governance Support

• Validate billing against agreed contract terms and rate cards.
• Track renewals and change requests to ensure billing compliance.

7.       Reporting and Operational Insights

• Prepare monthly billability summaries, approval trackers and revenue readiness reports.
• Provide structured insights to support revenue planning and QBR preparation.

8.       Process Improvement and Automation

• Enhance billing trackers and workflows.
• Leverage Excel tools to improve accuracy, efficiency and visibility across the billing cycle.

Domain Skills

1.       Billing and Revenue Operations Management

• Ability to validate timesheets, calculate billable days, proration and overtime accurately.
• Strong understanding of billing cycles and invoice readiness processes.

2.       Contract Interpretation and Commercial Compliance

• Ability to interpret contract terms, billing models, rate cards and change requests.
• Ensure billing aligns with agreed commercial terms and client requirements.

3.       Purchase Order and Revenue Control

• Competency in monitoring PO balances, expiry dates and renewal requirements.
• Ability to prevent revenue blockage due to PO insufficiency.

4.       Data Management and Operational Governance

• Maintain accurate deployment records, billing rates, approval workflows and contract data.
• Ensure consistency and audit defensibility across systems and trackers.

5.       Utilisation and Billability Analysis

• Ability to track non billable days, bench periods and utilisation trends.
• Identify revenue risks and anomalies using structured data review.

6.       Financial and Numerical Accuracy

• Strong numerical aptitude with high attention to detail.
• Ability to perform rate verification, proration calculations and billing reconciliation.

7.       Excel and Operational Reporting

• Proficiency in Excel including lookups, pivot tables, data validation and basic automation.
• Ability to generate structured billing and revenue readiness reports.

What are we looking for?

• Diploma in Business Administration, Accounting, Finance, Operations Management, or related discipline.
• Good working knowledge of Microsoft Excel.
• Min 3 years of experience in operations, PMO, billing coordination, staffing coordination, service delivery support, or similar operational roles.
• Experience handling timesheets, billing validation, invoicing preparation, or revenue related processes.
• Experience working with multiple stakeholders such as Account Managers, Finance, HR, or client representatives.
• Experience in manpower outsourcing, IT services, consulting, or resource augmentation environment.
• Exposure to contract terms, rate cards, purchase order management, and commercial compliance processes.
• Experience preparing operational or revenue reports using Excel, including lookups and pivot tables.

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.