Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
The role holder is responsible for preparation of Bank Reference Letters and Bespoke reports. The role holder will liaise with Front Office and other departments including Operations, Legal, Credit and Compliance on feasibility assessment of new request for the Reference letters and Bespoke Reports.
Main Responsibilities
Prepare Bespoke Reports and Bank reference Letter, and ensure the reports are completed accurately.
Ensure the reports and letters are sent to the relevant requestor within the required SLA and uploaded to the storage.
Perform feasibility assessment on new request to assess if the Bespoke report or Bank reference letter can be supported by bank guidelines and data availability.
Handle queries and manage Front Office requests and coordinate the request with various teams.
Involve in various proactively review and enhance workflow to improve operational efficiency and service delivery
Improve Team’s productivity by automating bespoke reports and streamlining of processes
Support team and Manager on ad hoc projects
Work Experience and Requirement
At least 3 years working experience in a bank
Prior experience in Bespoke Report / Reference Letter preparation preferred
Bachelor's Degree
Strong knowledge of Excel, PowerPoint
Knowledge of Power BI/Excel Marcos/ HTML/ JavaScript/ Python are good to have
Strong written and verbal communication skills
Detail-oriented: Thorough, meticulous, and careful in work, ensuring accuracy and completeness.
Strong interpersonal and communication skills: Able to effectively engage with colleagues, clients, and stakeholders.
Resilient under pressure: Capable of working efficiently in stressful and team-based environments.
Risk-aware: Strong awareness of potential risks and thrives in a proactive risk culture.
Independent and reliable: Able to work autonomously and deliver quality results within tight deadlines.
Creative thinker and problem solver: Applies innovative thinking, sound logic, and effective decision-making skills to overcome challenges.
Bachelor's Degree
Top Skills
OCBC Bank Singapore Office
65 Chulia St, Singapore, 049513
