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Wells Fargo

Benefits Operations Associate

Reposted 16 Days Ago
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Hybrid
Central Singapore
Junior
Hybrid
Central Singapore
Junior
About this role:
Wells Fargo is looking for a Benefits Operations Associate to support the design, implementation and administration of our Asia Pacific (APAC) Benefits framework. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
  • Participate in Benefits related ad-hoc initiatives and projects, as needed.
  • Participate in the implementation and monitoring of benefits programs designed to meet company and individual needs
  • Review individual needs and resolve problems based on company policy and plan documents, as well as related practices, precedents, and procedures
  • Responsible for efficient and accurate day-to-day administration and management of benefits programs
  • Support in vendor management of benefits suppliers, including on-boarding, off-boarding, risk assessment and compliance activities. Partner and collaborate effectively with Supply Chain Management (SCM), Third Party Risk Management (TPRM), Enterprise Information Security (EIS), and other risk team members to ensure appropriate oversight and governance of third party service provider.
  • Support in reviewing benefits vendors' invoices and assist in payment process
  • Support in building benefits operational policies, processes and procedure.
  • Be responsible for developing and maintaining partnerships with internal departments to ensure necessary flow of information
  • Undertake active role in benefit system implementation/upgrade projects, providing inputs for system requirements gathering and administrative processes, UAT and demonstrating system to employees.
  • Provide support on Annual Renewal exercises
  • Regional renewal tracking and make sure the contracts and policies of each of the country the region are renewed on time
  • Follow-up with vendors on the renewal quotations, confirmation of renewal terms and contracts document etc.
  • Co-ordination of benefits related activities/events (e.g. flu vaccine, wellbeing events, etc.)
  • Assist in drafting employee communications

Required Qualifications:
  • 6+ months of Benefits, Human Resources or Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Strong problem-solving ability - must be a solutions and service-oriented, and able to work independently within a highly dynamic and ambiguous environment
  • Exceptional written and verbal communication skills.
  • Strong sense of accountability and strong personal judgement

Desired Qualifications:
  • 2 - 3 years of Benefits, Human Resources or Operations experience
  • Demonstrated experience identifying opportunities, developing strategies and executing on sourcing and negotiation of complex engagement and contracts.
  • Demonstrated ability to successfully manage multiple internal partner and supplier relationships
  • Analytical skills that enable extracting data from a variety of sources and translate into clear actions.

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