Job Description:
About us
ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.
From the world’s largest cities, to our planet’s most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way.
If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR!
Our leadership profile:
People Centric Entrepreneurial Inspiring Exemplary Innovative Humble
At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages!
We are looking for a Contracts Management Expert APAC to come onboard in our Customer Support & Services Department in ATR Singapore office.
Your Mission
Referent of the APAC Team in terms of contracts management for repair and standard exchange services (GMA, Spot, Spot+, main element leasing).
- Repair and standard exchange contracts management (GMA and SPOT contracts) for a portfolio of premium customers.
- Support the management to put in place training actions to scale up teams skills and technical knowledge about contracts.
- Negotiate commercial disputes and support warranty claim processes.
- Handle customers escalations to top management (related to material and maintenance contracts).
- Maintain a strong relationship with ATR HQ related functions.
- Support the commercial team during sales campaigns.
- Coach the teams and newcomers on matters related to contracts administration and SPA transactions.
- Guarantee delivery and profitability of the contracts in force: closely monitor the NFF, CID, Exclusions and propose action plans to keep it under control.
About you
- Minimum of 15 years relevant work experience in aviation material supply chain and/or aeronautical equipment repair activities.
- Demonstrated leadership in managing customers and supplier relationships, as well as in coordinating internal activities within the team.
- Expérience in Project management.
- Proven deep knowledge of SAP for material & services transactions.
- Strong customer-oriented mindset.
- Capable of working under pressure and available during off-hours as needed.
- Fluent in English and proficient in technical English.
- Excellent problem-solving, communication, and organizational skills.
Our Recruitment Process
- HRBP will contact you
- Innovative and digital assessment
- To get to know you better: interview with VP Customer Support & Services and our HRBP
What we offer
Highly competitive compensation package (profit and success sharing, employee savings plan…)
Work-life balance (remote working, 4th week of paid leave…)
Well-being / health (supplementary health & welfare coverage…)
Career paths enabling employees to develop their skills and build a professional project
Wide choice of development programs for soft and hard skills
Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams!
ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIEContract Type:
Permanent-----
Experience Level:
ProfessionalJob Family:
Material Support & servicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Top Skills
Airbus Singapore Office
12 Seletar Aerospace Link, Singapore, 797553
