Associate, Strategy & Ops, Mobility

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Strategy & Ops team oversees and grows the Singapore Mobility business (JustGrab, GrabCar, GrabCar Premium etc.). This includes implementing strategy around demand (passengers), supply (driver-partners), pricing & marketplace, while also undertaking product rollouts and special projects.

Projects managed by the team often involve creative problem-solving, analysis using large data sets and deriving insights to create high-impact solutions.

Get to Know the Role 

This job reports onsite at Singapore Grab Office and reports into the Manager of Strategy & Ops, Mobility. You will be working onsite at the Grab One North Office

The Critical Tasks You Will Perform

• Use both strategic and analytics toolkits to deliver data-driven business insights and recommendations to senior management to act upon (e.g. customer segmentation and strategy, demand / supply strategy, channel strategy)

• Perform analysis of marketplace issues (e.g. demand, supply, pricing) to improve for business objectives (e.g. revenue / profit growth, service health)

• Support on special projects end-to-end involving skills such as problem structuring, analysis, project management, communication & stakeholder management

• Work in a team to solve business-critical issues through rigorous analysis, big picture thinking with consideration for operational detail

• Execute on initiatives with meticulous attention to cross-functional requirements including operations, marketing / comms, driver-partner relations, regulatory compliance etc.

• Collaborate with teams across multiple functionalities including Product, Regional strategy, Partner Operations and marketing to execute on high-impact initiatives

Qualifications

What Essential Skills You Will Need

• A bachelor’s degree in Economics / Statistics / Business / Information Science / Engineering or a related field
• 0 or more years of experience - for example, Consulting, Strategy, Analytics, Business Intelligence roles (especially in tech companies)
• Proficiency in Excel and data analysis; vivid storytelling skills with Powerpoint
• Strong business acumen - ability to articulate complex analyses and translate these to actionable business insights
• Effective communication and collaboration skills
• Willingness to pick up SQL (Python is a bonus)
• Problem solving & can do attitude - Willing to learn and understand the root cause of problems; able to work with a multidisciplinary team to propose creative solutions
• Attention to detail
• High adaptability to change; able to pivot quickly from long-term thinking to immediate action tactical response

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.