Make an impact with NTT DATA
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The Associate Client Project Manager is an entry-level job within the Client Implementation Project Management job family.
The Associate Client Project Manager leads and directs concurrent client projects classified as standard.
This role may also be involved in larger-scale projects supervised by a Senior Project and/or Program Manager.
The primary responsibility of the Associate Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).
- Interfaces with all project stakeholders to take projects from original concept through to final implementation
- Contributes to the pre-sales process by providing proposals
- Ensures that the project delivers the as-sold solution, remains within baseline budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
- Manages client satisfaction, commitment, and expectations to high service levels and manage escalations adequately
- Manages the entire project lifecycle, ensuring that client requirements are met, timelines are adhered to, and deliverables are achieved
- Ensures effective project planning, stakeholder management, team coordination, risk mitigation, and quality assurance
- Performs any other related task as required.
- Relevant project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
- Ability to establish strong relationships with internal stakeholders and external clients.
- Excellent client-centricity skills and ability to work at client sites.
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
- Good written and verbal communication skills.
- Ability to work in high-pressure environments.
- Ability to manage urgent asks simultaneously.
- Some business acumen and commercial skills.
- Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
- Decisive with good attention to detail.
- Applies knowledge and basic problem-solving techniques to define and resolve problems.
- Works on problems of limited scope.
- Bachelor's degree or equivalent in business and / or project management or related field.
- Relevant project management certifications preferably PMP required.
- ITIL certification is beneficial.
- Basic entry-level project management experience preferably in a multinational professional services environment.
- Proven client engagement experience.
- Basic understanding of the project life cycle.
- Basic competency in project change management.
- Basic experience managing expectations when balancing alternatives against business and financial constraints.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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