About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!
- Conduct deep-dive analysis of marketing performance across paid channels including Google Ads, Facebook, TikTok, and other digital platforms
- Develop and maintain attribution models to understand the customer journey and multi-touch attribution
- Analyze customer acquisition costs, lifetime value, and conversion funnels to optimize marketing spend
- Identify trends, patterns, and opportunities in marketing data to drive strategic decision-making
- Design, build, and maintain scalable data pipelines using Python and SQL to support marketing analytics needs
- Ensure data quality and integrity across marketing data sources and systems
- Automate recurring analytical processes and reporting workflows
- Collaborate with Engineering teams to implement data collection and tracking improvements
- Create and maintain comprehensive marketing dashboards using Tableau for stakeholders at all levels
- Build real-time reporting solutions for campaign performance monitoring
- Develop executive-level reporting that communicates marketing impact and ROI
- Establish KPI frameworks and measurement standards for marketing activities
- Partner with Marketing teams to define measurement strategies for new campaigns and initiatives
- Support marketing experimentation through proper test design, analysis, and recommendations
- Provide analytical support for budget planning and resource allocation decisions
- Present findings and recommendations to senior leadership and cross-functional stakeholders
- Advanced proficiency in SQL, particularly BigQuery, with experience handling large-scale datasets
- Strong Python programming skills for data analysis, automation, and pipeline development
- Expertise in Tableau for creating interactive dashboards and data visualizations
- Experience building and maintaining data pipelines and ETL processes
- Familiarity with data warehousing concepts and cloud platforms (preferably Google Cloud Platform)
- 4+ years of experience in marketing analytics or business intelligence roles
- Deep understanding of digital marketing channels, attribution modeling, and customer journey analysis
- Experience with marketing attribution tools and methodologies (first-touch, last-touch, multi-touch attribution)
- Knowledge of paid advertising platforms and their data structures (Google Ads, Facebook Ads Manager, etc.)
- Strong statistical analysis skills with ability to design and analyze A/B tests
- Experience with cohort analysis, customer segmentation, and predictive modeling
- Excellent problem-solving abilities with attention to detail
- Strong communication skills with ability to translate complex data into actionable business insights
- Project management experience with ability to handle multiple priorities simultaneously
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
Top Skills
Klook Singapore Office
Singapore
