Associate, GrabCab Business & Strategic Projects

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Business:

GrabRentals (GR) is a core pillar of Grab’s Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab’s ride-hailing marketplace. 

GrabCab is the newest taxi fleet set to launch in Singapore, with a 100% low-emission mix of electric vehicles and hybrid vehicles. We strive to be a trustworthy partner that creates income opportunities for our driver-partners by sustainably providing them access to quality assets and innovative tech-driven or data-driven solutions.

Get to Know the Team

The GrabRentals and GrabCab team houses its own strategy, partner management & productivity, pricing & product design, sales, marketing, operations et al. functions, and also works very closely with other teams in Grab spanning business, operations, tech, and analytics. 

In the GrabCab Business & Strategic Projects team, we are focused on ensuring the growth of new businesses while supporting our driver-partners in their journey with GrabRentals. We work in collaboration with teams across Grab to ensure that driver-partners are supported at every touchpoint, ensuring a best-in-class rental experience.

Get to Know the Role 

In this position, you will play a vital role within the GrabCab Business & Strategic Projects team. You will lead strategic and commercial planning to support the growth of our new GrabCab business as well as other high impact projects from time to time. Your work extends from planning to on-ground implementation, requiring you to interface cross-functionally with multiple stakeholders across Grab.

Your north star will be ensuring that our driver-partners experience is first-class and you are driven to work across internal teams to troubleshoot issues and resolve escalation.

You will report to the Head, Planning, Productivity & Partner Managemen and reports onsite at Singapore Grab office.

The Critical Tasks You Will Perform

• Lead strategic business planning for the GrabCab business and drive high-impact analysis

• Formulate commercial pricing and incentive schemes in line with business objectives

• Deliver valuable business insights and recommendations (e.g. landscape and competitor analyses, customer segmentation, asset optimisation, product pricing and spend optimisation etc)

• Lead project management from inception to closure, managing multiple workstreams and stakeholders

• Train and update support teams on all GrabRental’s and adjacent business’ products and services

• Collaborate with internal teams and other Grab verticals to ensure seamless operations and representation at engagement events & program launches for driver-partners

• Conduct review and optimization of existing operational policies and processes while supporting the planning and execution of new policies and processes

Qualifications

What Essential Skills You Will Need

• Degree holders (preferably in business administration, economics, supply chain or engineering)

• At least 2-3 years of experience in a strategy, business analysis or operations-type role 

• Able to work independently in a fast-paced and changing environment

• Strong analytical skills and proficiency with large datasets. Knowledge of SQL is a plus

• Strong interpersonal and stakeholder-management skills

• Detail-oriented with a focus on accuracy and efficiency

• Strong spoken and written communication skills

• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing solutions to resolve them

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.