Associate Director, Relationship Manager

We’re looking for passionate and driven Relationship Managers to build and maintain strong client relationships, provide market insights, and support users in navigating the world of digital assets.

What you'll be doing:

• Serve as the primary account manager for Coinhako’s High Net Worth (HNW) and institutional/Corporate clients

• Acquire and develop new relationships with a portfolio of HNW or Institutional clients (Family Offices / Asset Managers / EAMs)

• Understand complex structured products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally

• Meet annual individual revenue targets

• Effectively manage and prioritise incoming client requests through to resolution

• Answer technical cryptocurrency related questions, demonstrate expertise on structured product features confidently

• Relay client feedback to internal teams in a timely and accurate manner to mitigate issues and resolve problems

• Work closely with the team to ensure best in class customer experience

• Help promote and maintain a positive company image

What we're looking for:

• 6-8 years working experience in Sales / Sales-trading roles within: Investment / Private Banking / Financial Institution / Crypto VIP / Institutional desks

• Institutional relationships with Hedge Funds, Asset Managers, HNW individuals, Brokers, Futures Institutions or Commercial Banks etc. is a plus

• Excellent relationship maintenance and sales skills and ability to work under pressure.

• Strong communication skills and high adaptability to a variety of situations.

• Passionate about crypto, industry experience would be an advantage.

What’s in it for you:

• Friendly and fun start-up work culture

• Convenient work location located in the heart of CBD area

• Generous annual leaves on top of national holidays

• Medical coverage including GP, Specialist, TCM, and more

• Self-care benefits and exciting fitness workshops/webinars

• Vibrant office with a well-stocked pantry

Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us

By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.