Assoc / Senior Assoc, Investment Operations Specialist (Documentation), Global Financial Markets Operations (GFMO), Group COO

Job Purpose

This role sits within Global Financial Markets Operations, supporting trade confirmation issuance and affirmation, inclusive of trade events notification for Treasury & Derivatives Products . The position is responsible for ensuring the accuracy, completeness, and timeliness of trade confirmation. This includes event notification, reconciliation of end of day activities, following up with RM on board resolution, signature verification and participate in key department initiatives such as using GenAI to automate processes. The role is critical in maintaining robust post-trade controls, ensuring operational integrity, and supporting business growth across new products and clearing houses.

Key Accountabilities

• Perform post trade activities such as confirmation issuance, reconciliation and lifecycle management, in accordance with established procedures and SLAs
• Ensure all client trades are sent timely and escalate when necessary on aged confirmation
• Support new business initiatives and product expansion, ensuring operational readiness and appropriate control frameworks are in place 

Job Duties & responsibilities 

• Execute daily operations processes for over the counter derivatives, ensuring timely and accurate processing in accordance with service level agreements.
• Process the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. 
• Manage queries from internal stakeholders, sales and trading desk, legal, risks and compliance team on new product and escalation on aged confirmation.
• Provide effective support to internal clients and stakeholders
• Ensure strict adherence to all internal controls and procedures; and maintain up-to-date Standard Operating Procedures (SOPs), and support audit and control requirements
• Support audits, regulatory reviews, and control-related requirements
• Participate in projects, industry initiative, system enhancements, and process improvement initiatives
• Continuously review and monitor processes and workflow for improvement in efficiency and productivity
• Support the Team Lead in team coordination, oversight, and delivery of team objectives 

Required Experience

• Bachelor's degree (or equivalent) with at least 3 years of experience, preferably within global markets derivatives operations, futures brokerage or investment banking.
• Strong understanding of otc derivatives and post-trade operational processes
• Experience in system enhancements, automation, or data analysis (e.g. VBA, Excel, SQL) is an advantage
• Strong stakeholder management and communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Willingness to work on Singapore public holidays

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