Position Summary:
The Assoc Business Process Analyst will serve as a resource for ongoing support and maintenance of Illumina’s Global R&D equipment. This
role is responsible to provide deep technical knowledge of SAP in order to 1) provide maintenance support and to 2) partner with lab
management operations for equipment lifecycle, compliance & operations changes.
Responsibilities:
Own and resolve application issues, engaging additional technical or functional resources as necessary
Collaborate with the lab management operations & cross functional teams to apply solutions by analyzing business and functional
requirements, studying and creatively leveraging standard procedures
Play an active role in supporting equipment maintenance compliance
Monitor and resolve system integrity issues
Analyze problems, diagnose them and find root cause, and then either creating a fix or engages business solutions team to collaboratively design a solution.
Proactively analyzes incident records and use data to identify problems.
Identify and propose approach to increase usability
Stay abreast of SAP enhancements
Manage multiple priorities
Maintain active communication with various business and technical stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionality
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual
responsibilities may occur due to business needs.
Requirements:
Solid understanding of equipment lifecycle operations
Background with SAP is a bonus
Ability to troubleshoot and solve technical problems.
Hands-on person with exceptional analytical and problem-solving abilities.
Ability to place questions and problems in the proper context
Ability to address problems logically, carefully, and methodically
Persistence to pursue problems until they are solved, but also the good judgment to know when to stop and ask questions
Ability to effectively prioritize and execute tasks in a fast-paced environment
Strong collaboration skills with global workforce
Ability to interface well with cross-functional teammates
Flexibility to work occasional non-standard hours
All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable
accommodations for additional task and responsibilities.
Experience/Education:
Typically requires a Bachelor’s degree Engineering / Science / Information Technology / Supply Chain or equivalent experience.
Diploma in Engineering / Science / Information Technology / Supply Chain with at least 3 - 5 years Relevant Experience
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
