The Assistant Project Manager will manage Government-to-Employee surveys, collaborate with vendors, handle communications, manage databases, and provide project administrative support.
We are seeking a highly skilled and detail-oriented Assistant Project Manager to join our Programme Management Office. The ideal candidate will have over a decade of experience in administration, operations, and customer service, with a proven track record of engaging with stakeholders across diverse levels and backgrounds. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work under pressure and multitask effectively.
Key Responsibilities:
- Manage and operate Government-to-Employee surveys for Whole-of-Government (WOG) on satisfaction of public officers with ICT tools.
- Collaborate with vendors and various departments to ensure smooth survey operations, including materials preparation, database management, coordinating meetings with Government agencies and troubleshooting issues during live surveys.
- Handle electronic Direct Mail (eDM) dissemination and marketing communication, including managing the comms calendar, creating the eDM playbook, liaise with stakeholders to ensure quality and seamless dissemination of WOG eDM.
- Manage databases in SharePoint and support the development, testing, and live operations of surveys.
- Conduct pre-event and post-event follow-up activities, including After Action Reviews (AAR).
- Support the dashboard with database access list management, testing, data analytics, and reporting.
- Provide secretariat support for management meetings, including polling and scheduling agenda items, event and logistics support and utilizing AI tools.
- Provide project administrative support, including conducting polls to collate inputs, tracking of project progress, and participating in team discussions to enhance processes.
- Perform other duties as assigned, including any additional project administrative or support tasks as required.
Qualifications:
- Over 3 years of experience in operations, project management and administration service.
- Proficient in communication, active listening, and interpersonal skills.
- Strong problem-solving abilities and detail oriented.
- Experience in program management, secretarial and administrative support.
- Proficient in MS Office (Word, Outlook, Excel, PowerPoint), MS Teams, Qualtrics, Tableau.
- Fluent in English.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Top Skills
MS Office
Ms Teams
Qualtrics
Sharepoint
Tableau
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