Ensure guest satisfaction by overseeing operations, managing cash handling, scheduling staff, and maintaining supplier relationships. Handle complaints and maintain inventory.
About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
- To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
- Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
- Ensure proper scheduling of staff and administration of human resource records.
- Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
- Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
- Display good supervisory skills with ability to assign and delegate duties among staffs
- Manage customer complaints to build brand loyalty
- Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
CapitaLand Singapore Office
168 Robinson Road, Capital Tower, Singapore, ,, Singapore, 068912
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Join the API Production Planning Team at Pfizer, managing production processes, improving planning ecosystems and ensuring effective supply chain orchestration.
Top Skills:
ApicsLean Manufacturing
Financial Services
Support clients' growth in global corporate banking by conducting analysis, driving relationships, and executing deals with senior bankers.
Top Skills:
Asset ManagementCash ManagementCommoditiesDcmFutures & Options ClearingFx & RatesLendingTrade Finance
Financial Services
As an Associate, you will drive strategic change in APAC payments, managing projects and collaborating with teams to optimize processes and enhance client experience.
Top Skills:
AIAlteryxBlockchainDigital ToolsExcelMachine LearningPowerPoint
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
