Manage business systems, sales deduction operations, marketing expenses, B2B order processing, and ensure timely delivery and budget planning while utilizing Salesforce and Excel.
Position Summary
Role and Responsibilities
Cadence
- Manage and monitor the accuracy of business systems and efficient distribution of business intelligence
- Provide Weekly Dashboard for review and analysis on team performance (Revenue, Sell-out/through, operation KPIs, etc.)
SCM
- Support SCM / PM on forecasting and delivery planning
- Monitor and ensure timely delivery based on the customer PO
- Collaborate with logistic on delivery booking
- Maintain Channel Inventory reports provided by Distributor and upload into system
SD
- Manage overall sales deduction operation and ensure accurate budget planning
- To coordinate and follow up with customers (with sales team) to liaise and follow up on invoices / documentation in order to complete the claims
- To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays
Expenses
- Manage overall marketing Expense operation and ensure accurate budget planning
- Support and work with Marketing on budget plan and coordinate with agencies
- To liaise and follow up on invoices / documentation in order to complete the marketing claims
- To liaise and follow up with Finance team on the claim process, progress, status in order to complete whole transaction / claims without delays
Sales Force / B2B Operation
- Responsible for B2B order processing and CRM tools administration (Salesforce.com)
- Salesforce.com Account Maintenances, eg. Account creation & assignment
- Monitoring and process Purchase Order (PO) from customer and track the status
- Collaborate with sales on updating Salesforce (CRM system) for B2B project pricing, BO stages & roll-out
Skills and Qualifications
- Degree holder with at least 5 years of experience in CRM/Analytics/Sales operation
- Strong with Microsoft Excel, possess excellent analytical skills and problem solving attitude
- Good organizational agility, command skills and interpersonal skill to work effectively across function and lines of business.
- Results-oriented and meticulous.
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Top Skills
Excel
Salesforce
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