Assistant Manager - Account Management

Duties and Responsibilities:

• Support the management and retention of a portfolio of key 3PL customer accounts
• Build and maintain strong relationships with assigned customers as the main point of contact, ensuring satisfaction and effective coordination with internal teams
• Gather and analyze market, customer, and competitor insights to support business planning and identify new opportunities
• Work closely with internal stakeholders to ensure activities align with company goals and service standards
• Assist in preparing responses for customer inquiries, RFI, RFQ, and tender submissions
• Support the development of pricing proposals in coordination with relevant teams
• Monitor service performance and ensure activities comply with agreed Service Level Agreements
• Negotiate commercial terms that are both competitive and in line with company expectations
• Coordinate with internal departments to resolve issues and ensure smooth logistics operations
• Perform other duties as assigned by the superior from time to time

Requirements:

• Degree, Diploma or Professional Certificate in Business Management, Supply Chain, Logistics Management or other related disciplines
• Minimum 3 to 5 years of relevant working experience in Logistics or Supply Chain
• Proficient in MS Office applications, particularly Excel and PowerPoint
• Good command of both spoken and written in English
• Good knowledge on supply chain-related services, warehousing and distribution if preferable
• Able to work effectively and independently, in a fast-paced and dynamic environment
• Positive mindset, confident and able to contribute positively within a reputable growing group
• Effective communicator with strong interpersonal, communication and presentation skills
   

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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