Assistant Client Manager

Company:Marsh

Description:

We are seeking a talented individual to join our broking team at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional broking team based in Singapore. This role will offer the successful candidate fantastic exposure across a specialty team. You will also get access to colleague resource groups across the globe that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.

We will count on you to:

• Supporting the cargo leader and senior members of the team for larger clients or complex accounts, and key person for mid-size accounts, ensure service levels are met or exceeds expectations.
• Understand the client’s business, industry sector, key risks associated with their industry, cargo insurance programs & service plans and develop a rapport with decision makers.
• Develop and implement strategic agenda and growth plan with Cargo leader. Drive sales and placement initiatives.
• Take accountability for strategic growth, develop and implement strategies to realize corporate opportunities.
• Conduct research, evaluation and document trends. Understands and evaluate customer perspectives, needs and requirements to identify growth opportunities.
• Have knowledge and understanding of relevant insurers, third party service providers and their products and services, and an awareness of competitors and the regulatory and relevant compliance environment in Singapore
• Execute corporate development plans and strategies. Works with sales/industry/client executives to position the cargo product line firmly into strategic and client discussions/plans.
• Be responsible for and convene internal pre-meetings before the renewal strategy meeting.
• Assist and have oversight of cargo placement activities and support with strategic and market discussions when appropriate.
• Conduct needs analysis and develops broking plans in response to client needs and gains client’s approval, in conjunction with the client and/or relevant stakeholder.
• Negotiate and evaluates quotes from the carrier and presents a recommendation to client. Communicates the broking plan to clients, brokers and carriers, as appropriate.
• Contributes to client retention through effective risk solutions and excellence in service.

What you need to have:

• Degree in any discipline.
• At least 2 years of relevant working experience.
• Experience in Marine Cargo is a must.
• Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage.

What makes you stand out:

• Agility.
• Openness and Accessibility.
• Operational Excellence.
• Excellent communication skills, time management, presentation and problem solving skills.
• Good communication and written skills in English.
• Highly motivated and a team player with good interpersonal skills while concurrently being able to collaborate, work proactively and work independently where required.
• Positive attitude towards work and learning.
• Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.
• Ability to build strong relationships and build rapport with internal colleagues, clients and Insurers.
• Having an interest in how you fit in with achieving the department’s goals and an interest in how to meet those goals.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.