Asset Management - Process Improvement and Change Management - Associate

Job Description
This is an opportunity for someone who excels in change management and problem-solving. We are seeking for an individual with exceptional executive communication skills and the ability to build and maintain relationships. If you thrive in both an independent and team settings, and can adapt to rapidly changing business needs, this is the perfect role for you to drive impactful results.
As an Associate in the APAC Process Improvement and Change Management team, you will be responsible for streamlining current processes within JPMorgan Asset Management, as well as managing vendor's change management book of work. Your responsibilities will include solutioning requests, prioritizing, budgeting, and overseeing the end-to-end implementation. You will partner with cross-functional stakeholders to understand how the change request supports our business priorities and product roadmaps, interacting with internal global partners like Product, Operations, Client Service, and Technology, as well as external vendors. Additionally, you will ensure a consistent approach is taken throughout the region and support our evolution into a product-centric organization.
Job responsibilities

• Lead vendor's change management specialists across APAC
• Partner with cross-functional teams including Product teams, Operations, Client Services, Business Management, Technology, Legal, Compliance, Risk, and Controls to consider, solution, influence, prioritize, implement, and deliver on internal requests on external vendors change
• Use the existing governance framework to harmonize the APAC regional approach to change management
• Resolve issues and undertake effective issue management practice to ensure timely resolution of key roadblocks, escalating where appropriate
• Support the re-engineering and enhancement of existing operational and service models to improve scalability, enhance operational controls, and mitigate business risk
• Liaise with external parties for successful delivery of the initiative
• Ensure effective and timely communication of initiative status with stakeholders and senior management to keep them abreast of key developments

Required qualifications, capabilities, and skills

• Team player with a good learning attitude, highly committed, self-motivated, and able to meet deadlines
• Disciplined project management, organization, and execution skills
• Intermediate understanding of vehicle types including funds, ETFs, and pension funds
• Exceptional attention to details, critical thinking and analytical skills
• Excellent written and verbal communication, as well as stakeholder management skills
• Demonstrated ability to deliver results through organizational partnership with cross-functional teams

Preferred qualifications, capabilities, and skills

• 5+ years working experience in financial services (preferably Asset Management) in analyzing and delivering against business strategies and change management
• Prior experience in PMO, Client Service, Operations, or Business Management
• Demonstrated proficiency in Confluence, JIRA and MS Office (Excel, PowerPoint, Word)
• Fluency in Mandarin and English, written and verbal
• Knowledge of fund life cycle and complex instruments including derivatives and alternatives is a plus
• Knowledge and experience in using Python, UiPath and Alteryx would be advantageous

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.