The role requires capturing affiliate needs, managing incidents, facilitating change management for global products, and ensuring stakeholder alignment in e-commerce ventures.
- Capturing affiliates needs and specificities on a specific product domain: Conduct interviews and surveys with affiliates to understand their requirements within my specific product domain and arbitrate/challenge their claims and analyze affiliate data and feedback so tailored solutions that address their specific needs and align with the product's offerings can be considered by Product teams
- Incident Management: Act as the liaison between the Business and the incident support team within the ME, provide functional skills to qualify incidents and orient them to the right capability teams
- Stakeholder management: This role serves as a strategic interface between business stakeholders in sales and e-commerce and the ecommerce vendor or the global IT function, ensuring alignment between business needs and technological capabilities.
- Performing roll-out and change management actions for global products of their domain scope: Gather insights and user feedback to enhance product functionality and user experience, prepare relevant change plan & activities and perform local change impact assessment and change activities to ease local adoption of global products, support test activities with end users and perform defined required roll-out activities
- Value Realization : Collect & consolidate relevant metrics/insights to report on value delivered from Products at affiliate level.
Job Requirements
- Good knowledge in the product domain scope, with a deep understanding of challenges in the product domain for their geographical scope
- Mastery of adoption and change management methods & tools
- Experience in planning, implementing, and managing ecommerce sites (Magento, Shopify etc.)
- Understanding of website development and architecture
- Knowledge in general integration technologies SOAP/Rest AP
- Good to have knowledge in other domains : Salesforce CRM, SFA, DMS etc,
- Mastery of testing and deployment methods and tools
- Understanding of agile principles and associated ways of working
- Collaboration and team spirit
- Excellent communication and stakeholders
- Strong project management capabilities, comfortable working in a global, cross-functional environment.
Job Posting End Date:
2025-08-04Target Hire Date:
2025-07-31Target End Date:
Top Skills
Magento
Rest
Salesforce CRM
Shopify
Soap
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
Lead APAC regional privacy efforts, ensuring compliance with privacy laws. Collaborate on product design and support regulatory changes across APAC.
Top Skills:
Artificial IntelligenceData AnonymisationPets
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
Lead the development of Payment Applications at Airwallex, focusing on merchant needs, seamless integration, and product strategy with a collaborative approach across teams.
Top Skills:
E-CommerceFintechPaymentsSaaS
Fintech • Payments • Software
The Legal & Compliance Specialist will handle document preparation, support compliance activities, manage secretarial duties, and train staff.
Top Skills:
Google WorkspaceMS Office
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
