Analyst, Product Operations - Rules and Programs

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Analyst, Product Rules and Programs plays a key role in conducting program reviews to ensure compliance with Visa’s requirements, monitoring compliance of key rules, supporting waiver requests and program management of key AP Product initiatives. This is an external client-facing role and requires strong collaboration with other functional teams. Beyond operations, the Product Rules and Programs team is evolving to play a more strategic role in identifying changes to drive and support Visa’s strategic initiatives, and using automation and AI to enhance productivity, consistency and support better decision-making.

Key responsibilities:

• Conduct reviews of new consumer Credit, Debit and Prepaid programs, including recent programs such as Crypto and Special Purpose Issuance, to ensure that proposed program meets Visa’s requirements. This involves working with clients as well as collaborating with other functional teams such as Legal, Compliance, Marketing and Sales.
• Work with Global Products to roll out new product review processes or applications.
• Track and monitor compliance with critical product rules that drive Visa’s strategic priorities (e.g., affluent, e-commerce).
• Support the review of product rule waivers and changes across AP Products.
• Support program management and reviews of Network Performance Drive waiver requests.
• Track and monitor the sunset and/or migration of discontinued programs.
• Implement automation and process improvements to continuously drive efficiencies.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

What you will need:

• Minimum 3 years experience in product or risk management, or compliance.
• Excellent organization skills, time management and close attention to detail.
• Strong verbal and written communications skills, able to collaborate with clients across Asia Pacific, as well as internal stakeholders across functions.
• Self-starter, uses judgement to prioritise work and able to execute certain tasks independently.
• Strong drive to continuously find efficiencies through automation, AI and process improvement.

What will help:

• Experience working in consumer payments or card products
• Experience in implementing process automation

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.