Analyst Inter-Regional Transport Excellence Operations, APAC

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

A member of the Inter-Regional Transport Excellence (IRTE) operations team, the Analyst IRT is responsible for flawless operational execution of inter-region transport lanes; managed door-door. This includes day to day operational issue management, transportation/logistics coordination and project management with freight forwarders, shipping sites and supply planning.

• Manage door-door operational management for Johnson & Johnson inter-region transport lanes covering air, road and ocean, ensuring consistent product availability and highest levels of customer experience.

• Lead process improvement projects leveraging PM methodologies like Six Sigma, FPX, etc., to drive reliability and or cost efficiencies for inter-regional transport moves.

• Perform operational analytics to drive day to day business efficiencies.

• Ability to present performance metrics and project charters/updates to various levels of management.

• Responsible for coordination, track & trace and exception management for segment inter-region transportation lanes.

• Lead/participate in operational vendor management meetings (business reviews, reporting on operational vendor performance) and lead day to day tactical relationship with the vendors.

• As required, partner with distribution centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.

• Partner with J&J Commercial Quality to ensure that transport operations is managed within the appropriate quality framework.

• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows, including but not limited to missing documentation, freight delays, quality events and shipping receiving delays. 

• Lead operational activities to support global bids for various inter-region transport moves; including requirements, baseline validation and lane implementation to pre-established metrics.

• Provide support for event management in other geographical regions based on criticality of issues.

• Support lane implementation for new lanes and establish lane SOP

Special requirements:

• Working knowledge of analytics using Alteryx and Power BI

Other features of the job:

• Highly matrixed, global organization; multi-sector 

• Heavy project management and influencing

Job Requirements

Essential knowledge and skills:

• Minimum of a bachelor’s degree is required with minimum of 2 years experience.

• Preferred previous experience or internship in one or more of the following functions: Planning, Distribution, Manufacturing, Transportation, Logistics, Customer Service or Supply Chain Operations.

• Possess technical skills and sound judgment to effectively assess risk, triage issues for severity and imminence, and potential impact.

• MS Office proficiency.

• Working knowledge of analytics using Alteryx and Power BI are required.

• Working knowledge of project management tools (Microsoft project, GNATT, RACI, Lessons learned, FMEA, etc.) are desired.

• Need to be comfortable challenging the status quo and navigate between different hierarchical levels while maintaining collaboration and inclusion.

• Ability to work in a matrix environment and work with different cultures.

• Experience with Six Sigma/Process Excellence tools, training and/or certification is desired.

• Fluent in English, fluency in other languages is desirable.

• Integrity and Credo-based Actions.