AI Engineer (Transcribe)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Who we are
Transcribe is a speech-to-text-to-insights platform. We have (1) Transcribe Workspace, a web application that serves over 5000 monthly active users, assisting them to transform their conversations into insights, and (2) Transcribe API, a solution that embeds speech-to-text and text analytics solutions into agency systems.

What you will be working on

As an AI engineer, you will:

• Build prototypes to demonstrate technology opportunities
• Design system architectures while accounting for security and infrastructure constraints
• Write production quality code
• Know how to best utilise and integrate AI platform services during application development
• Backend and/or frontend application development within a containerised microservices architecture
• Manage deployments to on-premise infrastructure and cloud
• Collaborate with various stakeholders to ensure necessary inputs are aligned and application is cleared for deployment
• Learn and share knowledge in a multi-disciplinary team

Additionally, more senior engineers will be expected to:

• Establish best practices
• Share your expertise and mentor other engineers

You are not just here to write code, but also to figure out what we should be building and how we should build it.

Your job will be to bring expertise and capability to the public sector. Sometimes this means coding new systems from scratch. Other times this means using the best solutions the community has to offer. We use cloud services, open source software, and commodity hardware as far as possible. Knowing what to build and what to reuse lets us avoid wasting time on solved problems and focus on delivering actual value.

What it is like working here
We build products that serve a variety of agency users, who use them to solve highly meaningful problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. We are here to improve how we live as a society through what we can offer as a government.

• Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
• Reliable Productization - To scale an idea, a prototype or a Minimum Viable Product to a software product, we scrutinize and commit to its usability, reliability, scalability and maintainability.
• Ownership - In addition to technical responsibilities, this means having ideas on how things should be done and taking responsibility for seeing them through. Building something that you believe in is the best way to build something good.
• Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.

• Proficiency in backend application development in Python and/or GoLang
• Strong software engineering passion
• Ability to design and build software, solve abstract problems, and reason and communicate clearly about code
• Able to integrate application code with other services such as databases (e.g. MongoDB, Postgres), caches (e.g. Redis), etc
• Experience with containerisation (Docker/Kubernetes) and deployment on cloud or on-premise production environments is preferred
• Knowledge of DevOps, CI/CD, cloud computing (AWS), on-premise infrastructure, database administration, and Linux/Unix would be advantageous
• Frontend development skills (e.g. React)
• Initiative and commitment to public service

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.