Date Posted:
2025-05-28Country:
SingaporeLocation:
8 Kallang Avenue #07-01/09 Aperia Tower 1, SingaporeAt Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.
Key Responsibilities
Lead and drive the service contract management end-to-end process
Collaborate with the local sales team to ensure that all service contract terms and conditions are captured accurately in the system
Work closely with the billing teams to ensure that data is captured accurately in the billing system to facilitate invoice processing
Manage Repair Order management to completion
Troubleshoot any issues related to contract booking, collaborating with internal counterparts and customers to resolve and reconcile any discrepancies
Generate reports on booked contracts, identifying trends, and providing insights to support decision-making and performance analysis
Involve and facilitate internal and external audit requirements when necessary
Manage any ad hoc project for system enhancement or process improvement to streamline and optimize the contract booking workflow
Any adhoc activities
Requirement
Diploma in Business Administration or related disciplines
Experience in Construction industry preferred
Proficient in Microsoft Office Suites such as Word, PowerPoint and Excel
Familiarity with ERP system (JDE)
A team player with proactive attitude
Organized and detailed oriented
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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