Job Title
Administrative OfficerJob Description Summary
Provide administrative support for maintenance operations, including helpdesk management, contractor coordination, fault response, reporting, and event assistance, ensuring timely communication, accurate records, and smooth execution of repair and asset management activities.Job Description
About the job:
- Provide admin support for Maintenance Helpdesk, Asset Management and Event co-ordination
- Manning of maintenance hotline, maintenance email account and web-based maintenance management system
- Ensure prompt respond to calls and emails
- Respond to fault/emergency calls and provide front line remedial actions and to activate respective contractors to carry out repair works
- Record all faults and work request of all nature reported by client/end users/contractors/staff
- Supervising the contractor for all work activities and closure to BFRs
- Liaising with end users for appointments to access offices space and other locations
- Escorting of contractors to carry out maintenance works
- Assist to compile daily, weekly and monthly reports for BM/ABM and clients
- To assist in other works as assigned by the BM/ABM/clients
About you:
- Higher NITEC or ITC in Administration or approved equivalent trade certification with minimum two (2) years relevant experience
- Good at Microsoft offices applications. Such as Excel and Word required.
- Experienced in working in Call-Center environment preferred
- Good communication skills
- Able to work independently as well as a team
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
